Hi!
Tried to upgrade Network Monitor to v5 but the installer goes into Not Responding almost immediately, cpu runs on 100% and memory increases drastically. Then it crasches.
[2013:03:19 13:24:00] - Kaseya Network Monitor Build 9220 installation starting.
[2013:03:19 13:24:00] - Using path c:\program files\KNM\
[2013:03:19 13:24:00] - Installing KNM server
[2013:03:19 13:24:00] - Checking if Kaseya Network Monitor is installed and running.
[2013:03:19 13:24:00] - Checking if Kaseya Record Manager is installed and running.
[2013:03:19 13:24:00] - Kaseya Record Manager not installed.
[2013:03:19 13:24:00] - Checking if port 8080 is busy.
[2013:03:19 13:24:00] - Checking if port 8080 is open in firewall.
[2013:03:19 13:24:00] - Checking for a license file and if the license is valid.
[2013:03:19 13:24:00] - Preparing for update, using directory c:\program files\KNM\1363695840\
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\db_support\intl\fbintl.conf (6 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\nmservice.exe (15873 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\icuin30.dll (408 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\resource\logmsg_lang.dat (61 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\resource\resource_lang.dat (927 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\msvcr80.dll (612 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\db_support\firebird.msg (145 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\db_support\intl\fbintl.dll (900 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\msvcp80.dll (536 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\eventlogmsg.dll (2 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\icuuc30.dll (660 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\fbclient.dll (3696 KB).
[2013:03:19 13:24:01] - Copying file c:\program files\KNM\1363695840\icudt30.dll (1532 KB).
[2013:03:19 13:24:02] - Copying file c:\program files\KNM\1363695840\firebird.conf (0 KB).
[2013:03:19 13:24:02] - Spawning c:\program files\KNM\1363695840\nmservice.exe
[2013:03:19 13:24:08] - Current version is 4.1.8892
[2013:03:19 13:24:08] - Checking if configuration can be upgraded to v5
[2013:03:19 13:24:08] - Spawning c:\program files\KNM\1363695840\nmservice.exe
[2013:03:19 13:24:12] - Can upgrade, version is 4.1.8892
[2013:03:19 13:24:12] - Performing upgrade to v5 in path c:\program files\KNM\1363695840\
After "Performing upgrade to v5 in path c:\program files\KNM\1363695840\" nothing more happens.
Any suggestions?
It's a Windows Server 2008R2 Standard with SP1.
// Peter