A couple of weeks ago we installed hotfixes and did a schema replace on our K6.3 environment, from that day forward Policy Management stopped deploying settings to agents.
Agents appear in the correct views no problem.
Policies can be correctly associated with orgs, machine groups and individual machines with no issues.
However, no settings are ever deployed to any agents.
We've tried everything, new policies, clear overrides, re-process policies, hotfix and schema replace, server restarts ........... nothing we've tried so far will get policy management working again.
And now, this morning, we've lost our first client as a result. 2 of their new servers had issues last week and we had no alerts. This client had over 500 agents with us, so there's some really angry people around here. The client deploys their own agents, so we didn't even know the agents had been added !
I suggested setting up a new server and migrating the agents to it, but thats been rejected as an idea. Other than that, I'm out of ideas.
Anyone ?