Brendan we all get that the it's an addition and not a replacement. But take a step back to when you worked at an MSP and try explaining to your staff that you can only use this with 60% of your supported machines. It'll not go down well trust me. You must read the posts on here where users are exasperated and have reverted to purchasing another RC tool to go alongside what they're already paying for.
We've also all been on tenterhooks for this new feature that now it's appeared the shine has already started to dull a little.