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Re: time a ticket was on a stage

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I've just finished working out how to run vbscript from within an SD Procedure

So if I get a chance tomorrow I'll see if I can create one that takes the start and end date/times and works out the difference and then writes the difference to a 3rd Custom Field.

So once it is computed and available in the custom field you can run reports etc from it.

So just a matter of do I store the calculated result value as minutes or days . I vote for minutes

Cheers

Paul


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