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Re: time a ticket was on a stage

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Paul,

I did the following test on the "Change Procedure", enter the following commands:

<?xml version="1.0" encoding="utf-8"?>
<ScriptExport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="http://www.kaseya.com/vsa/2008/12/Scripting">
<Procedure name="Mudanca" treePres="15" id="48106846800062319792904803" folderId="51881614423121235561692251">
<Body description="">
<If isDisabled="false" description="">
<Condition name="TestCustomField">
<Parameter xsi:type="StringParameter" name="PropertyName" value="StartTime" />
<Parameter xsi:type="ListParameter" name="Condition" value="Exists" />
<Parameter xsi:type="StringParameter" name="Value" value="" />
</Condition>
<Then>
<Statement isDisabled="false" description="Execute the given command as if it were typed in at a command prompt." name="ExecuteShellCommandEx" continueOnFail="false" osType="">
<Parameter xsi:type="StringParameter" name="Command" value="echo %date%" />
<Parameter xsi:type="BooleanParameter" name="WaitForCompletion" value="false" />
<Parameter xsi:type="BooleanParameter" name="RedirectToLog" value="false" />
<Parameter xsi:type="StringParameter" name="OutputFile" value="" />
<Parameter xsi:type="StringParameter" name="OutputVariable" value="currentdate" />
</Statement>
<Statement isDisabled="false" description="Execute the given command as if it were typed in at a command prompt." name="ExecuteShellCommandEx" continueOnFail="false" osType="">
<Parameter xsi:type="StringParameter" name="Command" value=" time /t" />
<Parameter xsi:type="BooleanParameter" name="WaitForCompletion" value="false" />
<Parameter xsi:type="BooleanParameter" name="RedirectToLog" value="false" />
<Parameter xsi:type="StringParameter" name="OutputFile" value="" />
<Parameter xsi:type="StringParameter" name="OutputVariable" value="currenttime" />
</Statement>
<Statement isDisabled="false" description="Assigns a value to a custom field of the ticket." name="AssignCustomProperty" continueOnFail="false" osType="">
<Parameter xsi:type="StringParameter" name="PropertyName" value="EndTime" />
<Parameter xsi:type="StringParameter" name="Value" value="[=currentdate=] [=currenttime=]" />
</Statement>
<Statement isDisabled="false" description="Create a named script variable and assign a value." name="GetVariable" continueOnFail="false" osType="">
<Parameter xsi:type="StringParameter" name="VariableName" value="end" />
<Parameter xsi:type="ListParameter" name="VariableType" value="ConstantValue" />
<Parameter xsi:type="StringParameter" name="SourceContent" value="[$EndTime$]" />
</Statement>
<Statement isDisabled="false" description="Create a named script variable and assign a value." name="GetVariable" continueOnFail="false" osType="">
<Parameter xsi:type="StringParameter" name="VariableName" value="start" />
<Parameter xsi:type="ListParameter" name="VariableType" value="ConstantValue" />
<Parameter xsi:type="StringParameter" name="SourceContent" value="[$StartTime$]" />
</Statement>
<Statement isDisabled="false" description="Execute a SQL command that returns data." name="ExecuteSqlQuery" continueOnFail="false" osType="">
<Parameter xsi:type="StringParameter" name="Sql" value="select DATEDIFF (d, '[=start=]' , '[=end=]' )" />
<Parameter xsi:type="StringParameter" name="VariableName" value="[=result=]" />
</Statement>
<Statement isDisabled="false" description="Assigns a value to a custom field of the ticket." name="AssignCustomProperty" continueOnFail="false" osType="">
<Parameter xsi:type="StringParameter" name="PropertyName" value="Duracao" />
<Parameter xsi:type="StringParameter" name="Value" value="[=result=]" />
</Statement>
</Then>
</If>
</Body>
</Procedure>
</ScriptExport>

The error is happening that appears in the picture below.


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