I´m using for test purposes the servicedesk files posted by Ashleigh_Marks here http://community.kaseya.com/regions/aunz/m/service_desk/72418.aspx.
When I change the resolution is giving me the following message:
Error processing sbo_treePresNoteProcedures_List procedure Incident is Changed
Error processing Kaseya.Scripting.Statements.ThenToken
Error processing Kaseya.Scripting.Statements.ThenToken
Error processing Kaseya.Scripting.Statements.ThenToken
The value to assign is not a valid value for this property. The target property is of type 'System.DateTime'. Parameter name: Value
Any Ideias?