Upgrade went about as expected. As Kaseya matures, less bugs on an upgrade which is to be expected. Hearing some of the existing bugs, sounds like more of an issue that we all have specific oddities in our systems maybe from things we have done in the past.
- Discovery (was LanWatch) is giving me the same "Errored" as mentioned above. Sent to a specialist.
- Reporting I thought was broken as we do not see the "Configure and Design" that shows on the security settings or what was mentioned above. However, support showed us that you do this by simply creating a report, selecting components, saving as templates, etc. Everything seems to be there once you start creating a new report. Am I correct that there is no "Configure and Design" menu options?
- On the custom HTML page when people connect with Live Connect, the HTML page errors and says can't be found. Known bug and Kaseya quickly had a patch to fix it until a hotfix came out.
- In the email that comes out with tickets, the link no longer takes you to tickets.
- After the upgrade, I had to run another Apply Schemas to sort some things out like KES and KAV display errors. People should just get familiar with doing this. Could be considered a pain and poor coding but I think it was very wise of Kaseya to use something that goes through, checks databases, re-applies hotfixes, etc. Have never had this make things worse.
- We run a separate database. After 1st day found that memory had taken off and system was running very slow. Shutdown everything on application server, rebooted SQL server, started things up and working better now. No major performance changes good or bad I find.
- KAM simply not working from the interface. With a specialist for a number of days now. Was not a priority.
My first thought however is that I haven't seen anything that says guys run out and do this upgrade as soon as you can. I'm not warning anyone against it, but the new menu system, notification bar and Discovery however nice are not major changes. I'm hoping over time it does prove to be more stable, but we really found 62 pretty stable. If they could get their remote control off the ground, now that something I would be cheering for.