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Re: Auto Generate Tickets from alarms and alerts

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How often does kaseya parse for an alert condition? For instance, if I have a low disk space alert set at 35%, how often will the alarm be generated? Is the alarm generated when an audit is performed? Does it keep generating the alarm every 30 seconds? Are the alarms ever cleared? Will a new ticket be created for a condition if a ticket is already open for that condition? Example being if we receive a ticket for low disk space at 34%, will a new ticket be created at 16% as well? Or does the first ticket have to be closed (or deleted if those are different actions).


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