Re: KNM - NOC for a large screen
The Dashboard can be run in full screen mode. The next update will put back the old URL generator tool into the menu (left out by misstake), from there you can generate a auto login page (make sure...
View ArticleRe: Upgrading Network Monitor fails!
This cant be solved over a forum conversation, please start a ticket if you have not already done so.
View ArticleRe: Exchange 2010 monitoring not working
Ryan, have a look at this KB on how the new version notification works in KNM: community.kaseya.com/.../automatic-update-function-for-kaseya-network-monitor-5.aspx
View ArticleRe: See User Logs Across Entire Organization?
If you go to System > User History you can see some of what a user has been doing. To check what procedures have run you'll need to create individual Agent Procedure Log reports which will show you...
View ArticleRe: See User Logs Across Entire Organization?
Thanks for the reply. Can you create the reports per-user or do they show only per-procedure?
View ArticleRe: Auto login does not work
It has been a week. The NOC Autologin URL is non-existent/broke. I am running the newest version. It is still broke...
View ArticleRe: Auto login does not work
> The NOC Autologin URL is non-existent/broke. There are no dedicated NOC screens in v5, they are replaced by Widgets.
View ArticleRe: Auto login does not work
Thank you for chiming in without knowing what the issue is. The AUTOLOGIN DOES NOT WORK. I use it for our NOC where we have a nice 60" LED mounted on the wall for our people to see. It worked in...
View ArticleRe: Auto login does not work
We have fixed an issue connected to auto login, but there is several other fixes in the pipe and thats why it takes time to get a new patch out.But the NOC screens from v4 is replaced by a dashboard...
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New Network Discovery
Just started with Kaseya evalution. We installed the initial Agent on one system on our network, as described in the getting started video. But nothing on the network is discovered, except that one...
View ArticleRe: See User Logs Across Entire Organization?
You can do by user or procedure. I'd do by user as it can be a large report.
View ArticleRight Click on Agent --> Create Ticket in Service desk
We are currently using the Service Desk and would love to be able to have the option when a user right clicks on Agent to be able to create a ticket? Any help would be AWESOME!! Thanks
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Re: Escalation Procedure doesn't work
Here is how I like to set it up. We have 4 pools that handle different responsibilities. The type of tickets assigned to each pool is based on the tickets category. When a ticket is created the system...
View ArticleDependency functionality
I'm having trouble getting the dependencies to work like they used to in 4.1. In 4.1, we had the option to set the "root monitor" of a device to the ping monitor for the device. This prevented a...
View ArticleRe: Escalation Procedure doesn't work
Didn’t answer where this is, yes the Stage Setup is at: Service Desk > Desk Definition > Processing > Stage > New / Edit > Procedures tab
View ArticleProfile Variable question
Does anyone use Kaseya Data Backup to backup user profiles successfully? I am trying to just get the current logged in user's C:\Users directory while excluding all of the other users in that folder...
View ArticleRe: Dependency functionality
Where is this option for "root monitor"? I have never seen that in 4.1 or 5.x....
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