Re: Typeperf.exe is causing freeze !
<--- no expert...But I dont believe typeperf.exe is something that "comes" with Kaseya? It´s the process Windows you call upon to collect data from windows counters. Kaseya most likely uses this...
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Re: can not select execute common sub-procedure
I have noticed this too. Depending on the type of procedure definition the available statements are different. Similar to one of the requests I have asked for, and that is better automation between...
View ArticleRe: PHP Based NOC Dashboard with Sourcecode
*Edit - This was because we dont use Kaseya Backup and only use the symantec module.Also we dont use KES - We use KAVI am working on getting these updated with symantec and KAV. I am not the best, so...
View ArticleBest practice for monitoring Mac Agents?
I have deployed a few Mac agents and was looking for recommendations for the best way to monitor them for performance problems and other issues.
View ArticleRe: Typeperf.exe is causing freeze !
Hi Jon,I Use SysInternals Suite from Microsoft and i use ProcMon for monitoring.Yes i know that typeperf is a windows utilities but i mean kaseya is launching that utilities every 40 minutes and i...
View ArticleRe: Monitor unexpected shutdowns
Hi Andrew and Ronny,Andrew, did you locate this key in the registry? ("HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Reliability\ShutdownReasonUI" )It does not seem to be a default...
View ArticleRe: Elevated Command Prompt Script?
Try one of these options and let me know if it works for you.1. Use an impersonateUser() statement before your executeShellCommand() to execute the shell command using a specified administrator...
View ArticleRe: Shadowprotect 5 and Imagemanager 6?
It seems there was some issue with 5.0.0 and 5.0.1 releases that meant instability was potentially caused when we used the API calls to interface into the backup client. We are expecting StorageCraft...
View ArticleRe: Reports won't appear
@Caye,At first glance it looks like a bug. I recommend creating a ticket.
View ArticleRe: PHP Based NOC Dashboard with Sourcecode
*Edit - I forgot to change the timezone in php.ini....oops!also where is the getTime pulling from? My time is showing 7:21PM but its 10:21AM....
View ArticleRe: Alerts Stopped Working Multiple Times, No Root Cause Found
If you're on 6.3, check out those new services you have running on the KServer front-end box, like the Plugin service and such-like. I'll bet that one of them has given up the ghost and needs to be...
View ArticleRe: Right Click on Agent --> Create Ticket in Service desk
Actually, I think the default double-click action is to launch a sort of specialized LiveConnect page. One of the "tabs" in that LC session is the Ticketing interface...
View ArticleRe: Remote Control - Kaseya's own version
Oooo, here's a good reason to be glad I'm in the Test Pilot program...
View ArticleRe: Error running batch file - No mapping between user accounts...
Thank you!Works like a charm. I'll use that instead.
View ArticleAdd note from email reply.
I am working on configuring our service desk email reader. How can i make an email reply to a ticket notification into a new note in the ticket. Or is this done by the email reader, mapping procedure...
View ArticleRe: Master Ninite Catalog updates
You should see GoToMeeting under the Master Catalog > Ninite > Extra folder. If you don't see it, right click on the Master Catalog, and select 'Refresh available software.' The refresh can...
View ArticleRe: Issues with Network Discovery in Kaseya 6.3
No. And I don't have my deployment options that were available in 6.2. Has anyone been able to deploy agents via network discovery? What am I missing? LEM
View ArticleSome systems just fail to install K-VNC
Hi All,Hoping someone else has seen and resolved this issue. It's becoming a problem for us.On "some" Windows Vista and Windows 7 systems, we cannot install/use K-VNC. It simply won't install. What...
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