Macintosh management
I don't see a Mac-specific forum. Is this the best place to post Mac questions? Currently, I'm trying to figure out if there is a way to manage MacOS patching. I'd like to be able to control Mac...
View ArticleVirus & Malware protection recommendations
I'm looking to get some feedback from the community on Antivirus/Anti-malware best practices.Prior to Kaseya, we used a mix of Symantec and Trend Micro at our clients. When we started with Kaseya 3...
View ArticleRe: Right Click on Agent --> Create Ticket in Service desk
if it helps we use a mailto tag - so user right clicks icon and gets submenu - 'Contact Support' this opens up mail client with pre-populated address ,subject and hint in body to enter the issue.
View ArticleRe: Certificate Authority Certificate Expiry monitor set / script?
Hi Mark, would it be possible to share the script? That would be greatly appreciated
View ArticleRe: Certificate Authority Certificate Expiry monitor set / script?
Monitoring certificate validity is a builtin function in Kaseya Network Monitor. Add a Lua script monitor and choose "checkcertificateexpirytime_.lua". There you can set the number of days before...
View ArticleRe: Kaseya VSA login 2-factor auth
Hey HardKnoX, I am not sure where you got your information, but you may have been given incorrect information. AuthAnvil includes a free tool that will allow you to reprogram Yubikeys to work with...
View ArticleRe: Kaseya VSA login 2-factor auth
Ya, I wish we didn't have to charge so much for shipping internationally. We ship on a cost recovery basis; as a matter of fact we usually lose a few dollars from what we collect for shipping when...
View ArticleRe: Kaseya VSA login 2-factor auth
Hey Jeroen! Ping me up offline (dana@scorpionsoft.com) and let me know what it is you want out of the AuthAnvil Password Server module we have for Kaseya that you feel it doesn't have today. While I...
View ArticleRe: Script after Upgrade
thanks all for the info.Good thinking Paul, will go with that option.
View ArticleRe: Alerts Stopped Working Multiple Times, No Root Cause Found
i have encountered the same problem with agent offline alert on servers.2 of 3 servers on a group don't generated alert when they are offline.After exchange with support, we don't have root cause.
View ArticleUse other Machine.GroupID in a procedure.
I have the following situation.I created a procedure that copies a file, than zips it.This is happening on 20 machines, no i want to copy this zip file to a another machine out of the goup where the...
View ArticleRe: BUDR in v6.3
the offsite replication is updated with synthetic backup functionality in BUDR4. Also there is an option to only keep 1 backupset offsite.However, to have this function correctly, you offsite server...
View ArticleRe: KID Error Assistance
I do see a reference to UEFI when i access the HP startup menu to enter BIOS?
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Quick View in KServer 6.3 - Closing Quick View (VNC remote) causes the whole...
I did not see a section for Quick View, or anything that sounded similar so I apologize if this is in the wrong spot. Since upgrading to KServer 6.3 I've noticed if I prematurely close the Remote...
View ArticleRe: Remote Control - Kaseya's own version
I've felt the same way about Kaseya and reporting, they have all that great data sitting there in a database of their own design, and yet it's so frustrating to pull a simple report out compared to...
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