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Re: Use other Machine.GroupID in a procedure.

Thanks Alistair, i overlooked it ;-)The transfer procedure works.I copied the zip files and the txt file with the filesize to the target machine.Now i want to test the filesize of the source zip with...

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Re: Omit Specific Automatic Services from Alerting

We also have the same problem. Has anyone got any suggestions?

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Re: Uninstall a program

@Avanty:Could you try a slightly different approach? Steps are given below:1. Find the "uninstall" registry key that corresponds to the application you like to uninstall. For example, the "uninstall"...

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Re: How to get serial number

Just use the system variable #vMachine.IpAddress# in your agent procedure.

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Re: Uninstall a program

Here is the screenshot I missed to attach in last post.

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Re: Monitor -> SNMP Monitoring - Here to stay? Updates?

yes, but would be nice to have it also working for those not using KNM...as you can see from the several posts

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Re: WOL as a self-service within "Live Connect-Portal"

Hey Kai,Sorry for the late response ! But i have an answer for you.When you are in the Live Connect Page, you just go to the tab Agent Data - Pending Procedures.After that you Schedule the empty...

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Re: WOL as a self-service within "Live Connect-Portal"

See here:

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Re: KNM5 upgrade and action lists?

I saw build v5 9304 was available this morning so I've downloaded it and am attempting to upgrade my 4.1 build 8892 installation.KNM is installed on D:\knm in my environment - When i run the installer...

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Re: New Client Network Assessment

Sounds like you need a complete assessment.  We provide all the tools necessary to get this asset information, as well as performance information on not only windows servers, but also VMware, Cisco UC,...

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Re: KNM5 upgrade and action lists?

Hi, It seems there's been a mismatch with where your current installation is. Check properties for the Kaseya Network Monitor service in Service Manager first, to confirm which executable is used by...

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Re: KNM5 upgrade and action lists?

I'm not seeing the update anywhere... where can I find the download? I'm having some issues that I'd like to see if the update fixes before I post about them.EDIT: It showed up after I ran version...

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Basic PXE and KID question

I have noticed that after KID reboots the computer, to jump into whatever imaging process we have told it to, that the network boot will fails to find a PXE server, but on the very next screen it will...

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Re: Auto monitor services

Has there been any update on any of this? I am in the same boat.

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Re: Missing KES Report - Machines without KES

GOT IT!!!1. Create two custom fields (KES Status & KAM Status)2. Create a script that test for existence of file C:\Program Files\AVG\AVG9\avgui.exe (or program files x86). If anyone wants this...

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network scan option

Hello,I'm looking for the network scan option. Is there a way to scan the network behind the gateway. 4.1 had that function but can't find it in 5.0

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troubles with email reader

Having issues setting up the email reader in service desk. We get this error after adding a readerRebex.Net.ImapException: Invalid IMAP response. at...

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Re: network scan option

The network scan options are moved to the gateway property page, just click edit on the gateway, you can scan upto 3 subnets and also set a time when it should happen.

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Re: troubles with email reader

Rebex.Net.ImapException: Invalid IMAP response. at ServiceDesk.ProcessEmail.HandleEmlReader.HandleIMAP(Boolean IsEmailLogging, String LogFileName) in...

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Re: Add note from email reply.

I tried to setup the email reader and got the following errorRebex.Net.ImapException: Invalid IMAP response. at ServiceDesk.ProcessEmail.HandleEmlReader.HandleIMAP(Boolean IsEmailLogging, String...

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