Re: Discovery - Agent deployment package
Yes - it took me awhile to figure that one out as well.
View ArticleRemote uninstall of Microsoft or Symantec antivirus
We've been using Kaseya for a while and just bought the Kaseya / Kaspersky antivirus feature.We have a couple hundred workstations, some running Symantec Endpoint protection and some running Microsoft...
View ArticleRe: Policy - Out of Compliance
I thought it was fixed -- I was wrong...So, like everybody else, I ran a compliance check and it appears to fix the issues we have all described.To be sure, I changed the working directory for a server...
View ArticleRe: Windows 7 - Safe Mode
I watched the computer reboot and indeed it went into safemode. However, I cannot get access by KLC. I get the thumbnail but when I try to connect it says configuring VNC then errors out. Anyone...
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Re: Remote uninstall of Microsoft or Symantec antivirus
The KAV has a feature built into it to remove common AV installs. I have seen it take two tries to install and remove, but it is much easier than manual uninstall.Edit: Forgot to mention it is under...
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Re: Auto login shared dashboards messed up in IE 10
I tried that and it still doesn't seem to work right. The dashboards don't seem to work in Firefox either. Chrome is better, but some of the panels still overlap and look odd. The screen shot below...
View ArticleRe: Universal Restore ISO - No More Disk Copy Function?
I'm not 100% sure about Acronis 11, but the clone disk option was buried in the Acronis 10's Disk Management menu in the bootable recovery environment. Have a look there to see if it's still around....
View ArticleRe: IE10 support
@Michael, the engineering team is aware of the Win7 IE 10 issue and is working to resolve it. There are a few tickets in the system with the same issue. I do not have an ETA, but will post a note...
View ArticleIs KNM capable of being a Packet Analyzer?
Hi guys,I'm Michael Santos and I'm new to KNM. Can you help me on some of my questions to determine what can I do to a network traffic or slowdown issue?1. Can KNM intercept a log traffic just like a...
View ArticleRe: IE10 support
Thank you. We installed the hot fixes today and everything is working great. Thank you.
View ArticleRe: PHP Based NOC Dashboard with Sourcecode
I used XAMPP to get it. For me page opens but returns error. Though I am not a coder but I think this could be because I supplied incorrect credential to login to sql in dblogin.php page. Can someone...
View ArticleRe: PHP Based NOC Dashboard with Sourcecode
rdk@waslet.be I think am stuck at where you were and if possible can you share how you got rid of that hurdle. I ensured required *all*.dll discusses previously present in \php\ext\ directory and...
View Articleerror in script
I am trying to run Bens Adobe Reader 10 Script on ITCENTER and get it to work so i can modify it for adobe reader 11. When i run this script it errors out with this messageFAILED in processing IF...
View ArticleRe: Weird Scheduler issue with Timezone Default
Hi Ethan,FYI - We have submitted a ticket to Engineering on something related to this. There is also a pre-population issue with the patch mgmt schedulers as well. What is your ticket # you submitted...
View ArticleRe: Reports won't appear
I am also able to reproduce the issue. In ticket the field name is shown as "Due" but in the report it shows as "Due Date Time". @caye: Please let me know if you get any resolution for this issue.
View ArticleRe: Mac OS X install script question
Hello JoelWhy not try to change the type of Kaseya procedure you are using to install the package instead of running a shell command?You can do this by going to Agent Procedures, create a new procedure...
View ArticleRe: Users are getting agentmon.exe error on startup
Hello All,FYI - VSA v6.3 Hotfix #: 6775 & VSA v6.2 Hotfix 2879 have been released to address this. As such, using an appropriate VSA account, please visit the System > Configure page and choose...
View ArticleRe: Live Connect and Chrome
I'm seeing the same issue with not being able to re-establish a live connect session after rebooting an agent, using Chrome. LC eventually starts working again, but it takes a few hours, and I'm not...
View ArticleRe: After upgrade to kaseya v5 the Gizmo are not working ?
Hello .we have Gizmo build 3444 .i would like to know if the version support the new Kasaya V5 ?or stil i need to wait for new relese of Gizmo ?Thanks.Maor.
View ArticleRe: Issue with KNM 5 prompting for license key
OK, I have this resolved. Had to enter reenter my license key after installing the build 9304. However, I now have a major issue. All of my monitors are now missing. The actual devices and groups...
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