DoubleClick to Save ticket?? why this happen...help (i edited the xml editing...
Hi Paul Good Day,Can i ask why there is a sudden change in my desk.what had happen is that every time i save a ticket i have to double click the "Save and Close" button for me to save the ticket.what...
View ArticleRe: Script to check Windows Activation status
Elliot,Here is our script create a custom field called "Windows Activation" then run this script it will update the field.
View ArticleRe: Create package with "Enable Agent Icon" already UNCHECKED
Is there a way to silently install the Kaseya agent (this I already know how to do) AND have the agent icon NEVER show in the system tray? In other words, have the Kaseya packed be PRE-CONFIGURED to...
View ArticleRe: Reports won't appear
Hi CayeQuick update: The ticket has been escalated to the development team. RegardsAmado
View ArticleRe: Cant find V5 templates
KNM checks every 8 hours for a new version, so you should have been notified by now. You can force a check by running the command "version -check" in System adminitrator console". More information on...
View ArticleRe: Kaspersky 6.0 Issue(s) after Windows Update
Thank You Oscar,Microsoft is well known for some bad patch releases, and as you mentioned, it is usually a few days after the release they discover the patch is bad. You would think they would do a...
View ArticleRe: Create package with "Enable Agent Icon" already UNCHECKED
Can you not just create your template package and then go to the Agent Menu settings, uncheck the Enable Agent Icon, and then apply that setting to your template package? Â I haven't tried it, but in...
View ArticleRe: Templates not changing
Well, my current example that I'm experimenting with is a syslog template.I created the template from an existing device. (I would think I would be able to create a 'blank' template without basing it...
View ArticleRe: Create package with "Enable Agent Icon" already UNCHECKED
also, there is a command line switch for silent installation. for all command line switches, check the help page (help.kaseya.com/.../index.htm). When you use this with an preconfigured template which...
View ArticleRe: Cant find V5 templates
I already tried that. I've just run it again - and yes my KNM server has access to the internet and there is no proxy.Kaseya Network Monitor 5.0 (Build 9304)>version -checkKaseya Network Monitor 5.0...
View ArticleRe: Cant find V5 templates
download.kaseya.com/.../release_notes.txt for now. It's always the same link. I will check to see if there's any issue with the automatic notification, but I don't think there's anything general since...
View ArticleRe: Templates not changing
Templates is a deployment function, its not a edit function. Its built to be flexible in the way it can evaluate the number of disc's and add disc monitors accordingly. To do this and avoid creating...
View ArticleRe: Live Connect and Chrome
I have the exact same problem, it has been ongoing since the update to Live Connect. Would love some sort of resolution. The new viewer is great, when you can actually connect.
View ArticleRe: Script to check Windows Activation status
Yessss. Use danielk's method. Much better.
View ArticleRe: Is BUDR being phased out or not (official response please)
Just like to personally thank everyone in this thread for their patience and hanging in there. We wanted to make sure that we a) had firm 'iron-clad' legal agreement before announcing anything and b)...
View ArticleRe: Announcement: New Kaseya and Acronis Agreement
hi @Scott Nally, we are in the process of updating the Roadmap and now that there is something to announce, yes it will be on there. We don't have every product up there all the time, products are only...
View ArticleRe: Why does execute shell command not work?
I ran into the same issue as davidlee. Not that this will happen that often but I created a procedure for any KB on Win7 32 or 64bit OS:
View ArticleRe: Backup Exec 1.1 broken by other troubleshooting steps
Since their original attempt at fixing this didn't work and only made things worse, I actually rolled back the version of the four dll's they gave me. That's made the Backup Exec plugin work once...
View ArticleKNM not displaying any data
We've recently installed Kaseya Network Monitor 5 with the latest build. It's just doing the local discovery of the network where the server is. I haven't even attempted to deploy the local gateway...
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