Re: time a ticket was on a stage
Hi Paul,Thats great. I think using the SQL method will be good as we don't have to depend on the vbscript but knowing both type of methods is always great.Is there any way to achieve the same in saas...
View ArticleKLC Remote Session Logging
Hi all,I am trying to clarify if a remote session (VNC or RDP) launched from KLC will show up in the remote control logs.We had an incident last week where a voice server we monitor for a client...
View ArticleRe: Trend Micro 7
Hi,I have been looking for py2exe yesterday but got some problems with the python version 3.3.is it possible to have the pattern settings found being written to an output file ?thks for the...
View ArticleRe: Trend Micro 7
I converted the autoit script to exe and ran it on my machine but nothing in the eventlognot even an error as I don't have trendmicro installed on my machine !!
View ArticleRe: Need the time
How To make condition like if the time is more than 4 PM, agent can access the Yahoo Messenger
View ArticleRe: Backup Monitoring
Hi Guys,Does anyone know if we can do what Mandeep has suggested above using the Saas version of Kaseya? We are currently reporting on backup jobs using a bunch of report parts that we have written,...
View ArticleRe: Where To Download Latest Version?
Hello Zippo,There was a Hotfix a couple of weeks ago to update the Shadow Protect engine to version 5. Can you verify that your Kserver is up to date and then try the install again.>System...
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Re: time a ticket was on a stage
Paul,Good morning,Yesterday I tried several possible ways those scripts in vbs that you sent, but it does not insert variables into the script myself returning to output 0.I created a vbs that received...
View ArticleRe: Legacy Remote Control ActiveX not Working in IE9
I started having this same issue late last week. When I went in to look at my C:\Windows\Downloaded Program Files folder is was empty already. Has there been any word back from Kaseya on your ticket?...
View ArticleRe: vnc viewer error: regopenkeyex: access is denied. (5)
Try adding the VSA site to the trusted sites in IE. That should take care of the issue.
View ArticleRe: Help with Baseline/Latest Audits - They Keep Failing
would someone please compare their systemscripts.xml to the one that Kaseya loaded in my v6.3 server? Not sure why the audits keep failing. I have even tried reinstalling the agent plus rebooting...
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Re: Emails to Pools in SD 1.4
Hi ScottThe sendEmail SD procedure command works for pools same as for individual addresses. Please see example of usage in the screenshot attached.If this is not working for you, please submit a...
View ArticleRe: Emails to Pools in SD 1.4
Thanks! I'm sure this will be enough to get me by. I do notice that you're explicitly entering the pool name into the Send Email step. Is that required? As far as I know [$Pool$] is equal to the plain...
View ArticleRe: KES scan failures after 2 seconds. ErrorRegistryScan
We installed KES 2.3 on our QA box and we got the same results as wayneta (got ErrorRegistryScan error, scan still reports completion). Not sure if that is a fix or not. Why would it still through the...
View ArticleRe: KES scan failures after 2 seconds. ErrorRegistryScan
I know of no fix that support is working on. We have basically been on our own on this thread helping each other. Support had advised me when I created a ticket to upgrade which I refused to do based...
View ArticleRe: Trend Micro 7
yea, I did build out too much exceptions on the autoIT script as I did it quickly, more of a guid really. I use Python for my alerting, the python script was built in 2.7, I think most of the...
View ArticleRe: Trend Micro 7
Python 3.3#Basic Trend Micro SQL pulldef virusreport(path): import sqlite3, datetime try: results = [] #make a sqlite connection conn = sqlite3.connect(path) c =...
View ArticleRe: Trend Micro 7
rdk,I get the following when running it on a non trend micro installed pc, hope this helps. Application log generated Error Event 100 on iron102.root._iegFor more information see...
View ArticleRe: Creating Great looking reports to print off for customers
now THOSE are reports I'd like to get my hands on...
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