Re: Customer portal
Hello Arnold.What do you mean? The portal which a client can reach over the kaseya-agent-icon or did you mean a self developed live dashboard?
View ArticleRe: When will KAV 1.4 support Windows 8?
Hi thereThe team is currently working on Kaspersky EP 10 which supports Windows 8.  This functionality is NOT in KAV 1.4.  KAV and KAM are  rolled into a single module called Kaseya Security Center and...
View ArticleRe: When will KAV 1.4 support Windows 8?
Hey Jeff.Thanks for that fast Input.Is there any time horizon for the available for a beta-test and the global available of "kaseya security Center" with kav EP 10? I've checked the Roadmap...
View ArticleRe: New Java Security Threat
@JosephM - The new Java should be visible in your Master Catalog now. Â It came in a little bit ago.
View ArticleRe: 6.3 release date
I can confirm with certainty that 6.3 is live today! Â We have a way for our community users to be near the front of the line to receive it too. Â Just click over here for instructions:...
View ArticleRe: Customer portal
Hi Kai, I was talking about the portal a client can open when they double click on their agent.I am looking for some sort of self service portal, and so the ability to create some sort of key users...
View ArticleRe: Tips for Increasing Security?
Article on Pre-installing Google Chrome extensionssupport.google.com/.../answer.py
View ArticleRe: Search SQL for Agent Procedure
Have you checked in Patch Management > Pre/Post Procedure as this is a common place to set these warnings. The simplest way however is to go to Agent > Agent Logs - Choose a machine that you know...
View ArticleRe: 6.3 release date
6.3 looks pretty, we were on the first migration as a cloud customer. However, it's so full of bugs it's unbelievable! We can't raise any support tickets either through email or through the web portal,...
View ArticleRe: 6.3 release date
Martin: Yah we were in on the beta (Late Arrivals long story). We had a number of issues that never got resolved, was sent a survey yesterday about whether we thought the release was ready for release,...
View ArticleRe: Search SQL for Agent Procedure
As you've said you can see a procedure called Patch Management Message try this:Using a Master account go to System > Preferences - tick the box beside Show shared and private folder contents from...
View ArticleRe: 6.3 release date
I'm coming across more and more bugs as we speak, the repeated alert about network discovery. I know there's x amount of networks undiscovered, I don't need to be told EVERY time this count changes. It...
View ArticleRe: Hosting Kaseya on Windows Azure
Hi Oleg,your ksubscribers DB is on the Server or you using a Azure SQL Database?Richard
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Re: Customer portal
Hi Arnold,we built our own but the clients access it via the web or they can access it via the agent but not auto sign in. We did add a create ticket page from this which pulls the usual machine info...
View ArticleRe: Hosting Kaseya on Windows Azure
Azure also do IAAS so you could host kaseya on a virtual macihne in Azure same as EC2 in amazon - Azure is also a PAAS system but they are seperate.
View ArticleRe: Search SQL for Agent Procedure
We have tried this and there are still no procedures in the users myprocedures folders. I would be happy to remote the procedure from the SQL db myself however I am uncertain how to find the procedure...
View ArticleRe: Search SQL for Agent Procedure
Hi Paul,Thanks for your help although I must mention that this is not an email that is being sent. The message is an on-screen message in the form of a pop-up on the users screen. We know that the...
View ArticleRe: Search SQL for Agent Procedure
Hi HardKnoX,I have checked in private procedures, I have given my user account full access to the users myprocedures folder which is empty, when the user is recreated none of their profile returns to...
View ArticleRe: 6.3 release date
Hi Martin,Our sincere apologies for the problem you are experiencing raising Support Tickets. We have found this to be isolated to a small number of customers in a single instance of one of our Cloud...
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