Run procedure when going online
Hi! I would like to know if a Procedure will be run on a computer that is offline when I run it, when the computer goes online. I know that you can "Skip if Offline", so that would indicate that it...
View ArticleRE: Run procedure when going online
If Skip if Offline is NOT checked then the agent will run the procedure as soon as it comes back on-line and checks into the KServer.
View ArticleRE: KNM ODBC provider now available
Does this work only for v5 or can it be used with v4 & v4.1?
View ArticleRE: KNM ODBC provider now available
Nevernind, I see in the help file it clearly says Prerequisite - V5 build 9727.
View ArticleKNM ODBC provider now available
The KNM ODBC provider is now available, it will enable you to query realtime information from KNM using a ODBC compliant SQL query tool.- Group/device/monitor information and the relationship between...
View ArticleWhats happened with BUDR in 6.3? Why isn't this spelled out somewhere?
We're upgrading from 6.2 to 6.3.I see nothing anywhere in Kaseya's information about how this affects BUDR? - Does it automatically get upgraded to KBU- What is KBU compared to BUDR- Do our previous...
View ArticleRE: Users & Portal Access
Hi Reymer,I suspect a user policy hasn't been created for that user yet. You can do this by going to Domain Watch, selecting the domain, go to the Policies tab, select the user, and assign the User...
View ArticleRE: How to pay for a new agent
Steve,We appreciate the feedback. We understand the difficulty of the process and are working on some ideas to make it intuitive. In annual subscriptions, your will be charged immediately when you do...
View ArticleHow well does Patching work for Embedded Windows?
Does anyone use Windows Embedded and to what extent does the agent work? Patching specifically.
View ArticleRE: How well does Patching work for Embedded Windows?
More info, looks like we're looking at Wyse Clients and Windows 7
View ArticleRE: Remote Control - Kaseya's own version
just started using the new kaseya remote control yesterday. oh, it's so good. We were able to stream 1080p video in our office with very little stutter. compared to kvnc, which chunks like my 486...
View ArticleRemote Control - Kaseya's own version
Hi Kaseya Execs,In a v6.3 webinar I was a member of the question was asked if the new Remote Control would be released prior to v6.4 and the Kaseya execs on the webinar said they would look into...
View ArticleWhen a computer was manufactured?
We have a new clinet that has a bunch of systems with various ages. They want to know the age of all there computers. Does anyone know of a script that can created to catalog the age of the computer...
View ArticleInactive, Idle agent script
I want to determine how long an agent has been idle, and if that amount of time equals up to an hour. To proceed with the rest of the script.No user interaction of course. Similar to the "assume yes...
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New Report Templates: Steps to Run Any Pre-Defined Report Template
One of the many benefits of the Kaseya 6.3 release is the ability to create and customize report templates. Much of the initial focus was spent on building the infrastructure that allows our customers...
View ArticleKNM Reason of not discovering the specified VLAN?
Hi Guys,This is my first time that I encounter KNM not discovering the specified range I specified to the discovery.I need to discover 3 different VLAN which is routed to the KNM Server. But...
View ArticleRE: KNM Reason of not discovering the specified VLAN?
KNM needs to be able to resolve the MAC address of the device inorder to add it.1) KNM uses many different ports, SNMP, WMI, Winperf etc etc
View ArticleRE: When a computer was manufactured?
Bios date is a standard value collected by an Audit. So you can create a report that includes this field
View ArticleService Desk 1.4 Tickets are not holding pause time
Hi Team, Currently we did up-gradation kaseya server 6.2 to 6.3 including service desk after up-grade service desk tickets are not taking Ticket Pause time when ticket in Hold status so it’s showing...
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RE: Service Desk 1.4 Tickets are not holding pause time
Hi charles,Now issue has resolved we applyed new hotfix please refer the below screen shot for hot fix details. Thanks for your support.ThanksAnand
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