replacement for Executive Summary report?
Has anyone formulated a good replacement for the Executive Summary report using the new report generation tools? I am asking because, while I can still generate my executive summary reports using...
View ArticleRE: replacement for Executive Summary report?
Jeremy, Although an updated version of the Exec Summary is not yet ready, we do have updated content in the name value parts menu that should get you would you are looking for regarding KES.
View ArticleRE: Checking In
what about scheduling a 'check in' message every day to make sure the settings are in sync and the alarm goes off. As far as I can see wipe and reset work without the check in requirement as this goes...
View ArticleChecking In
So I'm playing with MDM and am probably just missing something silly here.I setup the profiles and settings applied to my account and it does check in (pretty cool!!). So just to be a goof, i wanted...
View ArticleRE: How well does Patching work for Embedded Windows?
From what we've seen, the patching itself seems to work fine. The issue you may run into that we've seen is most of these types of terminals are locked by default so that any changes are lost when they...
View ArticleRE: Inactive, Idle agent script
Further Explanation:Create Script that detects how long a single user is inactive.Calculate that if the time hits 1 hour or exceeds the script continuesThen the script will simply perform a shell...
View ArticleComparison
looking for feedback from the community,I and looking for a comparison of kaseya vs.configuration manager. would anyone know where I can find this? are if someone has used both products I would...
View ArticleRE: Problems after upgrade KNM 5.0 from Build 9596 to 9735
We are looking into the problem now and will get back to you a.s.a.p via the ticket.
View ArticleProblems after upgrade KNM 5.0 from Build 9596 to 9735
hello,we KNM 5.0 Build 9596 updated to 9735 and since our VMWare monitors (about 100 customers) in alert state. I have created ticket CS172419 but still no answer and this is a big problem for...
View ArticleLost Device: Sound Alarm Issue
I am currently evaluating the MDM module and I just ran into an issue with my Samsung Galaxy Tab 10.1. I wanted to test the lost device feature. I registered the device as lost, and checked in with the...
View ArticleRE: Lost Device: Sound Alarm Issue
Yes, today! I turned wireless off, rebooted phone and tried again. It completed then. This was on an Android handset.
View ArticleRE: Notification Bar keeps reminding despite setting to Never Notify
I'm still having this problem, any fix released yet?
View ArticleNotification Bar keeps reminding despite setting to Never Notify
Is anyone else having an issue where the Notification Bar will re-notify you on alerts that you have set to Never Notify ?I am seeing the notifications get turned back on at random times and I have to...
View ArticleQuery Agent From the Client to Check if Kaseya is Online
I am looking for a way to query the Kaseya agent from the client side on Windows 7 64-bit only to see if the Kaseya agent is online. We are running version 5.2.0.0 of Kaseya. I know I can look in the...
View ArticleRE: Query Agent From the Client to Check if Kaseya is Online
Thank you both for your answers. I will look into the netstat command and see if it does what I want. Is there no way to fing the online status of the agent directly from the agent or any of its log...
View ArticleRE: Global Update of Monitor Set alert email address
I went through something similar a while back after our company rebranded, so all email alerts needed to have the domain changed. Kaseya had to give me some scripts to run with in SQL to do it - they...
View ArticleRE: Global Update of Monitor Set alert email address
It has to be in the SQL DB, so a simple SQL Update query should resolve it, problem I have is I do not know the the layout of the DB. I think I would flip out if had to manually do all of these as...
View ArticleRE: Global Update of Monitor Set alert email address
To be able to tackle these problems, we use Policies for all agents, so we have to change a monitorset or anything else, we change the policies, reprocces them and the changes are applied.
View ArticleRE: Global Update of Monitor Set alert email address
Sloeber70,I agree 100% we are in the process of implementing all of our policies, but while we get them all in place and working the way we want, we have this other small snafu.Thank you for the...
View ArticleGlobal Update of Monitor Set alert email address
Somewhere down the line someone entered the wrong email address in a ton of our monitor sets. Keep in mind we manage 1024 machines currently, with anywhere from 1-15 monitor sets per machine. Around...
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