Re: Kaseya 6.3 Upgrade - How did yours go?
@gdoubinin,Glad that fixed it! Thanks for letting us know :-)
View ArticleRe: Kaseya 6.3 Upgrade - How did yours go?
@Neal EdgeworthThat seems to be a tricky issue with the SQL migration... Due to the time difference, I have asked Andy Denley, the Support Manager in Auckland, to contact you in the morning. Thank you...
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SQL for Network Health Score
I want to create a custom report in SSRS for the Network Health Score but i am not to familiar with the ksubscribers database, tables and views.Can some tell me which tables/views to use to get the...
View ArticleRe: Problems with ticketing at portal.kaseya.net
Hello,FYI, the issue where the progress bar just spins when going into the Service Desk tab (portal.kaseya.net) was resolved yesterday evening EST. Regards,Lenny
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Re: Need Help With Reports 6.3
Hi Chad,Thanks for the quick reply.Below are 3 screenshots.I'm not sure of the finer details of how the filters etc would be setup.I realise there is the built-in time tracking but we want that to run...
View ArticleRe: Full system recovery boot disk?
You download the recovery ISO from the Storagecraft website.www.storagecraft.com/software_update.php
View ArticleRE: Alternate AV option
We run Sophos Enterprise Console on a rented server in a datacenter in Germany and we have no issues with data load etc. We also have 100Mbits with huge amounts of data. Further for large Sophos...
View ArticleRe: Kaseya needs to get on their support or risk loosing me as a client
I would like to begin by thanking Josh for contacting Kaseya Support on his issue. I am the support specialist assigned to his KAV case - I hope Josh is happy with the resolution as I assisted him in...
View ArticleRe: Kaseya 6.3 Upgrade - How did yours go?
Very disappointed in this upgrade which is a shame because the upgrade procedure was flawless. Here are the issues I've come across:1. Slow. Everything takes such a long time do now! Our system...
View ArticleRe: Opinions on new script editor
Declaring a Global:Variable in the new editor fails if you then try and have an IF step test for the variables existenceI.e. The If CheckVar(#Global:Variable#) exists step will not find the...
View ArticleRe: Opinions on new script editor
I personally like this editor alot better then the old version...although truth be told it looks a hell of alot like n-able's editor in version 9...
View ArticleRe: Patching with Kaseya MUCH Slower than Windows Updates
I had occasion to use the 'initial update' mode of Kaseya today. Patching was horribly slow as we all know; however I noticed something I've missed previously: On the 'initial update' screen, it says...
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Re: Opinions on new script editor
GreyDuck:this is still a big step in the right direction... with some caveats, like not remembering the size of my preferred editing window (or just plain Open In A Tab Please, like SD scripts do).We...
View ArticleRe: How do I populate custom fields
I have noticed that once there is a string in the field, if you run another procedure to update the field with different text - OR - you manually REMOVE the string and run the original procedure AGAIN...
View ArticleRe: Automatic LAN Cache assignment
This is how we have done itCreated Machine groups for each branch office and set the naming convention under system to automatically assign the machines to that group when it detects an IP address that...
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Re: KNM5 Requests / Questions
1. Will see if we can sneak this in2. "K" menu -> System settings -> other settings3. See screen shot first, I agree on a hover menu but a better way is to click the "Toplist" tab on the group...
View ArticleRE: Alternate AV option
Sophos are currently beta testing a cloud offering. Haven't had the time to look at it but could be what we're looking for.
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Duplicate compusters listed in Patch management FIle Source and a strange...
First of, look at the picture. COmputers shows as duplicates, but only in the file source tab.This occurred when i set a file source configuration on a computer. I have confirmed they are exactly the...
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