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Re: More relevant Uptime report

Hmm... what about querying the database directly? Would that be possibe?  Obviously I would need to know which database engine is used and what the credentials are to access it, but as a theory?

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I need to create a script to install an MSI with a variable

Hi All,I'm new to Kaseya and struggling with the basics, despite reading several guides.I am more familiar with LabTech where there is a simple system for writing scripts and deploying software. With...

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Re: Kaseya Training by IT Scholars

Okay, i'm glad i didn't say too much during my little rant this morning (see previous post), as i've now spoken with Masoud Sadjadi and he explained that the Kaseya 6.3 course materials will be...

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Installation et Configuration Automatique des passerelle KNM

Bonjour amis francophones!Je vous donne un petit dossier de procédures que j'ai fait.Il vous faudra crée un fichier setupvars.ini avec les paramètres suivants...

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Re: How to add a user from AD using 6.3

@rrivero Please review the video link and documentation below as this should provide you the steps on how to create a new user from AD. The relevant portion of the video is around the ~5:23 minute...

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Re: Live connect

Dude, what is the exact error you see when you start live connect?As much as you want a decent error message from your customer when he has a problem, we also would like to get the exact error, so we...

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Re: AVG 2012 Release

After upgrading to 2.3 im lucky if half my installs go through without failing. We're forced to do a lot of manual installs.

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Re: Silent Install of Gateway

community.kaseya.com/.../17356.aspx

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Is it just me or is Kaseya slower after updating to 6.3?

I can agree that live connect is a little bit faster. But really, the rest is a lot slower then before in 6.2. I thought that 6.3 would be a update that made the interface a bit faster. 1. First of...

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Re: Live connect

I have a screenshot if I can figure out how to post it here... When I click to submit a ticket its a gray box in the top right corner that says Unable to Live Connect - Live Connect features disabled...

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Re: Live Connect: Establishing Connection

HiYou can try the other SaaS solutions for free for 30 days in tandem with your existing agents, and you will see an increase in performance and live connect connection speed. See link below for...

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Re: Live connect

To post a screenshot, please use rich formatting (next to the reply button. Open the "option" tab to add your screenshot..Which machine are you trying to view using Live Connect? What happens when you...

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Re: Live connect

We are not running Kaseya 6.3 so I couldn't see the Live connect plugin you were talking about, I have installed an agent on my local machine and when I go to submit a ticket I get that gray box up in...

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Re: Minor disappointments in 6.3

Also - looks like the "Alt-Click" shortcut in the Pending Procedures list in LiveConnect is nerfed.  I used that all the time!  It might be due to the major changes in the Agent Procedure code I guess,...

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Re: Global Variable for logged in user

To open this in excel 2010.Data > From Other Sources > From Data Connection WizardIs that the right place?Then it asks for server name and log on credentials. That's the server log on credentials...

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Re: Live connect

Basically, the webpage you have opened now is the Live Connect page.It uses several options to retrieve information from your system. For example:CPU % Memory usage;Event logs;Kaseya Procedure...

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Re: Live connect

Is there anyway to hide this gray box? Some of our clients see the box and assume they have a problem with their machine.

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Re: Is there a way to delete billed Work Orders?

I'm also interested in this.  I have several I created for testing and need to delete them!

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Editing the billing template

I want the template to look a certain way and clear out a bunch of empty space between pages.  Is there a way to do this?ThanksEliot

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Re: How to delete past period invoices

I'm also interested in this.  Anyone have ideas?

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