Re: Primary and Secondary KServers
Can you just add a +1 to the existing feature request? Having multiple feature requests for the same requested feature seems not so organized to me.
View ArticleRe: Kaspersky suddenly causing some PC's to lock up
Pushing the update is not working for our clients. We are having to go the uninstall - reboot - reinstall route. Does anyone have a ticket open with Kaseya that is actively being worked?
View ArticleRe: Kaspersky suddenly causing some PC's to lock up
Pushing the update seemed to work for a few but not on some, we are trying a full uninstall, reboot, reinstall on a few machines now.
View ArticleRe: IE10 support
This post is more for how to get the plugins installed if you are using IE10 and I'm, not familiar with "help desk"KLC will sometimes crash your browser or hang for a few miniutes when you close the...
View ArticleIs User Account Active? Problem with spaces in output I think.
I'm trying to write a procedure to determine if a local user account is active. Currently, here is the outline of what I am doing:Execute Shell Command: net user useraccount >>...
View ArticleRe: Kaspersky suddenly causing some PC's to lock up
Once I tried to push the update and it failed, that is now causing issues. I'm unable to get into the machines or uninstall and reinstall after a failed update. I've opened another ticket with Kaseys...
View ArticleRe: Primary and Secondary KServers
Sure thing, done (though quantity can make a difference for feature requests). :->_____________________________________________________________Regards,Dylan M. Lagi / T3: Senior Support Specialist |...
View ArticleRe: Kaspersky suddenly causing some PC's to lock up
Yea I've had to walk customers through getting into Safe mode with Networking, connect with Logmein Rescue, and remove Kaspersky with Revo Uninstaller, Very Very Very dirty workaround that I am not a...
View ArticleRe: Kaspersky suddenly causing some PC's to lock up
Hello,Kaspersky has acknowledged the problem and addressed the fix through a definition update earlier this morning. However, if you are still experiencing issues trying to update machines, you may...
View ArticleRe: Kaspersky suddenly causing some PC's to lock up
That's great but it's still not an acceptable work around. I'm sure everyone here can agree that we use Kaseya so that we can mass monitor and manage our clients. We have over 3k machines and 600...
View ArticleRe: Kaspersky suddenly causing some PC's to lock up
I have to echo what Matt said above, with more than 5000 agents we are relying on Kaseya (and its partners) to help us find real solutions to these types of issues that apply to an MSP managing...
View ArticleRe: Agents going offline randomly
So far there are no connections i can see between the server agents that are going offline, different ISPs, different geography, different clients.
View ArticleRe: Script to monitor clock time
Joelby,I tested that and it and kept getting 0 even when my time was wrong. Turns out we want column 4, not 6. Column 6 is the delay in receiving a reply, column 4 is the offset in seconds.ntpdate -q...
View ArticleRe: Is User Account Active? Problem with spaces in output I think.
1) Is this for console or remote user sessions?2) If you filter the output using the FIND "Account active" command you then only have the line/s that have "Account active" you can then do a double file...
View ArticleRe: Kaspersky suddenly causing some PC's to lock up
All I can say now is, I hope the next time Kaseya releases a new Kaspersky product to us that the installation package does not come pre-loaded with defintion updates from Dec 17 or we will all be in...
View ArticleRe: Updating Directory Services AD Password
Navigate to Directory Services > Domains. Select a domain. Under Probe Deployment, select the agent that you are using as the probe. Use the Activate button to enter credentials.
View ArticleRe: Is User Account Active? Problem with spaces in output I think.
I hadn't thought about using FIND. I bet that would do the job. Thanks!
View ArticleWake on line
Is there a report we can run to determine if Wake on line is functional on desktops?
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