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Re: Event Log

Any updates about this issue?

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Re: Is it just me or is Kaseya slower after updating to 6.3?

It's good to hear we're not alone Ferry.When i look at the IO statistics for the tempDB it's pretty constant at 10.000Mb... seems abit excessive when the ksubscribers averages at about 1000.

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Re: 6.3 Procedure Editor: Send Email Body not multiline

Thanks! This appears to be working now!

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Re: Unable to remote-control Mac

Hi All,Just an update to this thread - The workaround information related to this for v6.2 is hotfixed for the RC tab and included in the RC tab & KLC in v6.3. You can view further information...

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Re: Is it just me or is Kaseya slower after updating to 6.3?

We've done a fair bit of checking on performance and it still looks like we have to buy a new machine which I don't like because I think a lot of this is poor programming.- We run 2 servers in the...

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Re: Enabling Windows Firewall - Recommendations?

Can i add an entire folder in windows firewall exclusions? For example i want to exclude/allow the entire C:\{KaseyaTempDirectory}\

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Re: Is it just me or is Kaseya slower after updating to 6.3?

Please keep us updated because we are hoping to upgrade and we certainly do not need performance problems. How many agents are you servicing? We are over 10,000 sooo if you have problems with a lot...

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Re: 6.3 Procedure Editor: Send Email Body not multiline

A similar problem exists in the New Agent Procedure Editor where we can now create an Alert from a ScriptThe field used to specify the Ticket Description is also just a single line field .. so when you...

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Re: 6.3 Procedure Editor: Send Email Body not multiline

Just checked it and if you use a variable i.e. #body# it works fineWould still be nice to manual enter multi-lines into the Agent procedure AlertBody variable used in creating a Ticket Paul

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Re: Is it just me or is Kaseya slower after updating to 6.3?

Do any of you monitor your the CPU Usage on your database/kaseya server?  If so, could you possibly post your usages?  Here is the performance on ours for the past 7 days.

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Re: Event Log

Emiel,This will need to be added to the system as a hot-fix.  I do not have an exact ETA, but hope to get it out in the next 2-4 weeks.  

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Re: 6.3 LiveConnect in IE - File Manager error...

I also had the problem, Windows 7 64-bit with IE9.  The above posted fix worked for me.

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Re: Enabling Windows Firewall - Recommendations?

firewall works on applications using UPNP or it works on ports...it does nothing with folders or files....

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Re: Is it just me or is Kaseya slower after updating to 6.3?

I've been very pleased with the performance gains from 6.2 to 6.3.  I had a very frank discussion about Kaseya with my Service Desk Engineers just last night, and noted that they unanimously agreed...

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Re: Is it just me or is Kaseya slower after updating to 6.3?

Thanks @ispire - we aren't using AWE, but have SQL set to use min 8Gb and max 12Gb.We have been having our drive fill up with SQL error logs too, getting the following error over a 100 time a...

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Re: Is it just me or is Kaseya slower after updating to 6.3?

running the following query has fixed the SQL Error 15517 being logged hundreds of times a second:"alter database [ksubscribers] SET TRUSTWORTHY ON; ALTER AUTHORIZATION ON DATABASE::[ksubscribers] to sa"

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Re: Is it just me or is Kaseya slower after updating to 6.3?

Since I fixed the 15517 error, CPU has dropped from averaging 60% to 20%, and everything seems to be working much faster :)Big test will be on Monday morning when more agents are online and more techs...

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KDB

Hi,I am on kaseya cloud version.I have configured KDB to use private storage as D: drive of that machine being backed up and set the credentials as a local admin account.But when I test the results it...

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Re: Is it just me or is Kaseya slower after updating to 6.3?

Eddy,Thanks for posting your experiences and the SQL fix. I am curious, di dyou come up with that on your own, or did it come from K Support?Lloyd

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Re: Policies do not carry over from 6.2 to 6.3.

Craig,Thanks for sharing your experiences with us un the K community !Lloyd

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