Re: Problem with uninstall of AVG2012 from Windows 8 computer
Hi LloydIf the tech is unable to reproduce the error in our test environment, they will let you know. But this doesn't mean we just ignore or close the tickets :-)I see you updated the ticket; Oscar...
View ArticleRe: Issues after 6.3 udpate
Day 2 after upgrade...No machines are displaying in agent procedures, we receive a timeout message "Error loading schedule procedure grid. Timeout expired. The timeout period elapsed prior to...
View ArticleRe: Problem with uninstall of AVG2012 from Windows 8 computer
Thanks Amado, I am working with Oscar to troubleshoot further.It seems that the uninstall works when no one is logged in to the computer, but fails when anyone is logged in. Can anyone else that...
View ArticleRe: LiveConnect VNC and the tab key.
I opened ticket CS147963 back on the 21st for the same issue. The only feedback that I have been given is that it has been assigned to a specialist for further assistance.
View ArticleRe: LiveConnect VNC and the tab key.
See my comment from 8-16-2012. You'll probably end up getting the same response i got
View ArticleRe: KAV 1.4: Is there a way to disable the license expiring message endusers...
Hey Fabio,I ended up opening a support ticket with Kaseya Support and found out that, in most instances, the licensing expired pop-up end users sometimes see is due to several different possible...
View ArticleAgent Procedure returning: "Does not meet Mac OSX/Linux type criteria" on...
Hi all,I have a simple agent procedure that uploads a file from VSAshared, to the clients machine, then copies that file to the required location. Essentially copying a local group policy file that...
View ArticleNotification Bar keeps reminding despite setting to Never Notify
Is anyone else having an issue where the Notification Bar will re-notify you on alerts that you have set to Never Notify ?I am seeing the notifications get turned back on at random times and I have to...
View ArticleRe: Kaseya and Office365 Integration
Hi BenSorry for the late reply, been snowed under with clients.I found a resolution tot he relay issue: community.office365.com/.../9069.aspxJust wondering if anyone has had any other issues with...
View ArticleRe: Request: KServer: Ability to disable NTLM for outbound email
I've had the same issue. Have also asked for this feature -- and apparently not been heard. It fills up the event logs with "errors" so event log monitoring of the mailserver creates false alarms.
View ArticleRe: General Purpose SQL Queries - Post them here!
I want to make my reports obey the rules for Organizations and groups. E.g. I have 3 organizations, each of which has 20 or so machine groups within. I want my queries to always respect the currently...
View ArticleRe: Report on Installed Printers?
I still have not found a solution to do this. Has anyone else found a solution?
View ArticleRe: Antivirus for Macintosh.
+1 for me. I would VERY much like to have a solution for Macs. Althought they are the minority of our managed computers, I think we look very bad int he eyes of our clients by not being able to...
View ArticleRe: AVG 2012 KES 2.3.0.6 Issues since Security Center Fix now there are...
To all,I received the following update to our t # CS148338.==============================Lloyd,There is no option to set the Company Name and/or User Name after initial install. Engineering is...
View ArticleRe: Notification Bar keeps reminding despite setting to Never Notify
Yes! Also experiencing this.
View ArticleRe: Cannot access procedure editor
I've got a similar problem, tried to reapply the schema but it didn't solve the problem. Most of the times when I'm editing a procedure, it's just a white screen, it doesn't load. No text or anything....
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Notification Bar - Tickets - Additional filter criteria
It would incredibly handy to be able to filter on:* Severity* Urgency* Assigned to (Pools)
View ArticleRe: LiveConnect VNC and the tab key.
@Kai & @Scott, I have only been able to repro using Chrome v24 and an older version of the Java plugin.Have you tried updating to Chrome 25 and latest Java plugins? Please be aware of this:...
View ArticleRe: IIS & .NET errors - cannot access KAV KAM or KES (all .NET 2.0)
@GDRBrian - I did have an open ticket, but as posted I solved it before Kaseya got back to me. Server rebooting was not a symptom of this issue, but if you are seeing the IIS errors, what I did was...
View ArticleRe: Bandwidth graphs - separate inbound/outbound data
where is the link to download knm v5 i only have 4.1?
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