I am having a problem with Kaseya reporting in 6.3 SaaS.
Any time I try to create a report template and I add information related to KAV I get the following or a similar error.
I tried to change my settings several times, but its always the same.
Its disappointing that the new Kaseya ^6.3 only includes a few report templates in less than half of the product features.
I tried to review online training but it appears to only cover 6.2 and that isn't any help at all.
Any help would be appreciated.
There was an error generating your report. Please refer to item 272510602545231 for additional diagnostic information. There was an error during the render phase of the report generation. There was an error generating the document Copy of COMPUTER HARDWARE AUDIT REPORT There was an error generating the document Copy of COMPUTER HARDWARE AUDIT REPORT System.Web.Services.Protocols.SoapException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Query execution failed for dataset 'ds7115e03843d7458db26dbe666aeb0777'. ---> System.Data.SqlClient.SqlException: Invalid column name 'agentGuid'. at Microsoft.ReportingServices.WebServer.ReportExecution2005Impl.InternalRender(String Format, String DeviceInfo, PageCountMode pageCountMode, Stream& Result, String& Extension, String& MimeType, String& Encoding, Warning[]& Warnings, String[]& StreamIds) at Microsoft.ReportingServices.WebServer.ReportExecution2005Impl.Render(String Format, String DeviceInfo, PageCountMode pageCountMode, Byte[]& Result, String& Extension, String& MimeType, String& Encoding, Warning[]& Warnings, String[]& StreamIds) at Microsoft.ReportingServices.WebServer.ReportExecutionService.Render(String Format, String DeviceInfo, Byte[]& Result, String& Extension, String& MimeType, String& Encoding, Warning[]& Warnings, String[]& StreamIds) System.Web.Services.Protocols.SoapException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportProcessing.ProcessingAbortedException: An error has occurred during report processing. ---> Microsoft.ReportingServices.ReportProcessing.ReportProcessingException: Query execution failed for dataset 'ds7115e03843d7458db26dbe666aeb0777'. ---> System.Data.SqlClient.SqlException: Invalid column name 'agentGuid'. at Microsoft.ReportingServices.WebServer.ReportExecution2005Impl