Re: kaseya server monitoring
hi sloeber,thanks for the reply, i read that article, but i what i want is a monitoring for my kaseya server, same with the other monitoring set provided by kaseya for the other server... why i want a...
View ArticleReport for nmap
I have upgraded to 6.3 over the weekend. Was wondering if or how any one is reporting on the Nmap scans done in the Discovery section? ThanksKerry
View ArticleService Billing: Ad-Hoc Parts
I'm working on consolidating multiple systems and would like to utilize Kaseya as our primary billing system. However, I'm finding the Service Billing module to be a bit too restrictive. We don't carry...
View ArticleRe: Create Agent Procedure to Send Email with Machine Name
I've had a little problem with #adminDefaults.adminEmail# since we upgraded to 6.3 - I'm not getting any e-mails. Anyone else who have this problem?
View ArticleAgent outside of the network
I have an agent that I am trying to monitor outside of our network and I am unable to connect to the Kserver. I have checked connectivity in relation to this KB...
View ArticleWrong SD ticket opening
I have a technician who is trying to move from ticket to ticket in the Service Desk. This issue just started a couple days ago also. They are using IE9 on W7 - 64bit. We are on 6.3 of Kaseya. When the...
View ArticleRe: Wrong SD ticket opening
We are experiencing the same issues. It may be a hotfix that was issued recently. Checking the logs about 68 came in early this morning. I tried to reapply the schema to see if this would fix the...
View ArticleCannot import script
The script I am trying to import from another post is not letting me import... <?xml version="1.0" encoding="UTF-8"?><ScriptExport xmlns="http://www.kaseya.com/vsa/2008/12/Scripting"...
View ArticleHow to add time to a Service Desk ticket from within a procedure?
Our admins do a lot of ticket generation by simply sending an email and letting Kaseya create the ticket. They are also using email mapping to update existing tickets. So is there a way to include a...
View ArticleRe: Wrong SD ticket opening
I seen all the hotfixes also...went through them and possibly there is something that will fix it. I did have this error this morning:6.3.0.0 Hotfix CS151473 - 5734 - Added Hotfix Error Count warning...
View ArticleSEP Management Plug-in v2.1 RU1 for Kaseya now available
Hi,We have released the latest version 2.1 RU1 of the SEP Management Plug-in for Kaseya and it is now available for download on the following knowledge base article:...
View ArticleRe: SBE and SEP compatible with Kaseya Version 6.3
Hi,We've released version 2.1 RU1. Check here: community.kaseya.com/.../17657.aspxthanks,Dal
View ArticleRe: SBE and SEP compatible with Kaseya Version 6.3
That's good for SEP. Which we are not using at this time.Any timeline on the BE module?
View ArticleReporting in Kaseya 6.3
Sorry this is in the wrong forum, clicking new post only lets me see 5 categories and then at the bottom it says 'and 41 more' but I can't click to see the 41 more.. . I am trying to add a report in...
View ArticleRe: Need Help With Reports 6.3
Johan,Glad this will be helpful. Let me check on those HTML tags. That is strange. Chad
View ArticleRe: Need Help With Reports 6.3
Johan, Glad this will help. Let me check on the HTML tags. That is strange. Chad
View ArticleRe: Need Help With Reports 6.3
Johan, Glad to hear this will help. Let me check on the HTML tags. Chad
View ArticleKAV Reporting in 6.3 SaaS
I am having a problem with Kaseya reporting in 6.3 SaaS.Any time I try to create a report template and I add information related to KAV I get the following or a similar error.I tried to change my...
View ArticleRe: Reporting in Kaseya 6.3
I found out how to get it in the right forum, had to navigate to that forum. Please ignore this thread.
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Re: Ticket Request Mapping
It is possible, I had a similar setup.An email would get generated and sent to the Unit Head. To make it easier I used a link button that would start a new email that prefilled the To address, Subject,...
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