I charge a base fee plus .50/GB for storage space for KDB.
Currently, I generate reports in the VSA and use those to manually create invoices.
Does anybody else out there use KDB?
How do you bill for it?
Do you have a per GB charge?
Do you use the Service Billing module?
I have procedures in place but it's a real pain-in-the-ass every month, generating reports, using spreadsheets to do the math, double-checking everything.
I'd like to know what others are doing. I will then open tickets and work with Kaseya to get the service billing module up to speed.
Thanks in advance for any input.