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performance counters not responding

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Hello everybody,

I have a problem with monitoring the performance counters on multiple managed machines. As I assign a monitorset for a machine, which for example monitors the CPU % time or %free space on a drive, I can see the monitorset assigned and some xml files copied to the managed machine. However the counter does not start and is not creating any logs.

As a result I do not have any file in the 'klogs' folder, where normally the counter logs are saved within csv files. In my kserver interface I sometimes see the monitorset as 'not responding' on the 'monitor log' page, but sometimes I do not see any assigned monitorset at all.

does anybody of you have this problem also?

I have already created a ticket with kaseya support, but want to know if you have this problem also.


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