Re: Issues with PowerShell in agent procedure
Try using one of the other Powershell steps - the one that executes in a 32-bit environment as System, for example.
View ArticleDesktop Management Policies in Policy Manager
Am I missing something? Or can we not apply Desktop Management polices via the Policy Management context? I have been trying to push adoption of using Policies and such since Connect 2013 and was going...
View ArticleRe: Issues with PowerShell in agent procedure
Thanks for the suggestion. I tried that and this time the procedure actually completed instead of hanging but I don't think the Powershell script is still running properly. It created the log file...
View ArticleRe: KES scan failures after 2 seconds. ErrorRegistryScan
Gentlemen, Any updates? I have tried several different things but I think the issue is getting worse again. I am out of ideas.
View ArticleRe: Response Time in Service Desk
Hi Chad,Thanks for the above info but it will not give me an option to generate a report based on response SLA. Currently any Service Desk that is available in the Market has both response and...
View ArticleErrors when trying to create reports
We upgraded to 6.3 and cannot get reporting to work correctly, we are now getting the following error when we run reports:There was an error generating your report. Please refer to item 468336289780371...
View ArticleRe: Bandwidth Usage cannot find interfaces
Have you compiled a Fortigate MIB with the KNM MIB compiler and dropped it in the KNM/MIBS directory? (Then restart KNM)
View ArticleDocument Mode needs to be set to IE 8 in IE 10 for VSA to work properly
Didn't see where this had been posted, so I thought I'd let everyone know that in order for IE 10 to render the VSA correctly, you need to set the document mode to IE 8. You can do this by hitting F12,...
View ArticleRe: Bandwidth Usage cannot find interfaces
Ahh, no I keep reading you don't need to do that anymore. Where is that in the documentation? I assumed the templates and scanning took care of that (we are on the latest build release). What's odd is...
View ArticleRe: Bandwidth Usage cannot find interfaces
Here's a link for the MIB Browser section of the documentation - http://help.kaseya.com/WebHelp/EN/KNM/5000000/index.asp#10202.htmAnd here is the section on compiling MIB's for KNM -...
View ArticleNotification when a script fails
I have an FTP script running on a server to facilitate the transfer of files to another server. I built a procedure in IRP that starts the batch script on the server. But what I would like to do is...
View ArticleRe: Bandwidth Usage cannot find interfaces
Hi, It's correct that mibs are not necessary since all they actually do is associating the OID with a more (sometimes) understandable name. I'm the one who created those device templates that you are...
View ArticleRe: Bandwidth Usage cannot find interfaces
Different hw/firmware could also be the issue. The Fortigate template is actually based on a quite old device that we had at the office. I'm waiting for a new simulator file from someone to update the...
View ArticleRe: Remote Control - Kaseya's own version
Is SaaS excluded by default in the pilot? If not, I've got your OS X test corner covered..
View ArticleRe: Remote Control - Kaseya's own version
We will install this on our Cloud Preview server within the next few weeks. Test Pilots will receive the invitation for the Preview server after Kaseya Remote Control has been installed there.
View ArticleRe: replacement for Executive Summary report?
Hi Chad, we have gone to Service Desk and have sold the chief on reporting capabilities now. Can we now generate all the data from the Legacy Exec Summary?Brendan FowlerITGlobal Networks
View ArticleRe: time a ticket was on a stage
Hi Paul,Thanks for posting the procedures. Today i will test and let you know by tomorrow.. Jay
View Articleperformance counters not responding
Hello everybody,I have a problem with monitoring the performance counters on multiple managed machines. As I assign a monitorset for a machine, which for example monitors the CPU % time or %free space...
View ArticleRe: VMWARE monitoring
@RA - I've got my 5.0 up and running and am using the LUA scripts to monitor some ESXi servers. Firstly is there any other way than waiting on an email to know if the LUA scripts are running properly?...
View ArticleRe: VMWARE monitoring
@Alistair>Firstly is there any other way than waiting on an email to know if the LUA scripts are running properly? if the monitor is in ok state, its running correctly, thats the visual part. For...
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