Hi Arthur
Use the Copy Ticket action button. You need to make sure that you (or anyone else wishing to do it) have both desks in your scope.
See help.kaseya.com/.../index.asp for more details
Regards
Amado
Hi Arthur
Use the Copy Ticket action button. You need to make sure that you (or anyone else wishing to do it) have both desks in your scope.
See help.kaseya.com/.../index.asp for more details
Regards
Amado