We have a client who was previously being supported by a company that also used Kaseya.
We installed our agents using the /r /w switches, however our Kaseya agent simply installs along side of the previous agent.
My question is : Is there a way to force our Kaseya agent to (re)install and remove any previous Kaseya agents that are installed? /r /w only seems to impact OUR agent and not the previously installed agent.
Unfortunately we do not have a way to ask the previous company to remove their agents. If necessary we can manually uninstall on each machine but I was hoping to automate it.
Thanks