Re: SP1 for Office Pro Plus for Office 365
@chimoe,Yes, it was very painful. I created the attached Word document for you (and the Community). Hope it can help to save everyone some pain and time!Lloyd
View ArticleRe: I can only ceate one View in Search All under Service Desk > operations >...
I thought so, I've already opened a ticket. Thanks for the post.
View ArticleRe: ODT.Exe is not a valid Win32
Have you raised a ticket? If so PM me the ticket number and I'll look into it.
View ArticleRe: Script for Determining Warranty Status
Hi GuysI managed to get everything working perfectly , i have my warranty showing up in my agent status and all , now i need to know if theres a way to create a agent procedure or something to verify...
View ArticleAlert for Servers offline for +30mins but have been online in the last 24hrs
Hi AllI can't work out how to setup an alert/alarm for this after spending a few hours on it.Kaseya Support have given me hope that it can be done in a monitoring set but wouldn't tell me how as I...
View ArticleREMOTE SOFTWARE UPDATE
Hello, Please share me agent procedures or scripts to remotely update software such as Adobe flash player ,Adobe reader etc on my client pc.Thanks and Regards.
View ArticleAuto-check items on SD form
In my environment with the way we use Service Desk, we will never have a time when we will not check the Billable and Show On Invoice checkboxes on a ticket note. (Please don't argue about this, it's...
View ArticleKaseya completely down?!?
On my VSA server, I'm getting KServer Stopped, with no ability to start the "Kaseya Service" service.I am unable to log in to the Kaseya Portal for tech support.I'm Unable to call them, because "no one...
View ArticleRe: Kaseya completely down?!?
did you go into the services on the server to start the service to see if it gives an error.Considering it is New years eve it is kind of hard to fault them for not having support available, especially...
View ArticleRe: Kaseya completely down?!?
There are people on support, if you have raised a ticket and then called into support with your Kserver down you'll get a call back pretty quickly.If you are still having a problem and haven't had a...
View ArticleRe: Kaseya completely down?!?
Hi All,The problem we were having was that I couldn't raise a ticket. I could log in as the Master Administrator, and then go into the "Request Support" section, but upon logging in to the support...
View ArticleRe: Kaseya completely down?!?
Glad to hear you got it sorted Dan. I'll investigate your portal issue, sorry about that. If the portal is ever having issues, when you call customer services they can log a ticket for you. That is...
View ArticleAssets Inventory
Hi All,I am trying to import Assets inventory(Hardware Configuration) report of all machines through Kaseya VSA server.How can i generate machines hardware summary in a single report.Thanks in advance....
View ArticleConnectWise Ticket Integration - Merging Ticket Alerts
Hi All,We have just moved from anouther PSA product to Connectwise with Ticket Integration.I have setup the twp way sync and the integration links each ticket and updates all information two way, which...
View ArticleRe: SBE and SEP compatible with Kaseya Version 6.3
OK, so here community.kaseya.com/.../16878.aspx we see that SEP 2.0 is NOT compatible with 6.3. I've just confirmed this myself; the SEPM 2.0 module breaks K6.3; specifically the 'update schema'...
View ArticleRe: Service Automation - Service Desks
Hi,Thanks for the desks Ben, the knowledge I have gained from them is invaluable.Can anyone point me in the right direction of how to display the graph created using the DiagnosticDesk - General...
View ArticleRe: IOS 5
Devicemax MDM (Mobile Device Management)By using the Analytic features in MDM suites, IT managers can track device health by analyzing the usage pattern of employees like the websites browsed and...
View ArticleClik here to view.
Re: Better dashboard
Hi there, Just to show you guys our new dashboard developed by our Qlikview dev. The black bar / ribbon below is just another ticket taper with RS feed in it. We run it on a big flatscreen TV.The site...
View ArticleRe: Better dashboard
edit: Bigger screenshot can be found here i apologize, i did not edit my original posthttp://i50.tinypic.com/35m4mfr.jpg
View Article