Re: Report Remote Control Logs
Thanks Chad,I find it bizarre that Kaseya would prioritise the reporting of the older remote access feature over the newer Live Connect in the "new" reporting system. Is there a way I can build these...
View ArticleRe: When will KAV 1.4 support Windows 8?
Jeff - I don't have a test environment so don't think I want to do any beta testing but any update on when the general release of KSC 1.0 will be?
View ArticleFeature Request - Prompt before overwriting in System Check
I'd like to submit a feature request for the SYSTEM CHECK page. We have public facing servers responsible for web server and ping checks. We add devices and sites to this all the time....
View ArticleRenaming System User Account
I am having some trouble renaming my user account in Kaseya, I have switched to the System Tab, selected Users found the account I want to rename (my own) and when I checked the rename option it shows...
View ArticleRe: Orgs VS Machine groups for MSP
We started out structuring the orgs as just our SLA tiers with machine groups for clients underneath. We switched over to child orgs for clients, which created some headaches (like you can't have an...
View ArticleRe: VPN issues in KLC
I tried adding a route manually and still couldn't get through. And right now I have a client whose server's agent keeps vaporlocking, so I need to go through a client desktop to get in and kick it....
View ArticlePatch Management moved from the core VSA to a new add-on module
Patch Management is being moved out of the VSA 6.3 core installation and will be created via a separate Patch Management add-on module. Making Patch Management 2.0 a separate add-on enables us to...
View ArticleRe: Patch Management moved from the core VSA to a new add-on module
After we run this update will any of our Patch Management settings/configurations be affected? I configure all my patch management through policy management, do i need to make any changes?
View ArticleRe: when install KAV we have showing error "Missing KAV Skin"?
We are also getting this error, I'm going to try the removal tool and reinstall and let you know if it goes away support.kaspersky.com/.../service.aspx
View ArticleRe: Patch Management moved from the core VSA to a new add-on module
No - all settings/configurations remain the same. The add-on move is transparent; your endpoints will continue to be patched as if nothing has changed.
View ArticleRe: Script to remove Trend Micro
just got it working, cut and paste the contents of the script into the import window instead of directly importing.Worked well for me.
View ArticleRe: Script to remove Trend Micro
Importing the script wasnt my problem. The script itself doesnt work to fully remove Trend...
View ArticleRe: Script to remove Trend Micro
in what way did it not remove trend.I had to reboot but other than that my windows 8 version removed fine. Have you downloaded the link in the authors post? Then copied the uncompressed contents to...
View ArticleRe: Script to remove Trend Micro
Ill need to try it again. I didnt download from his link but i used the same trend removal tool in my script. There were 4/5 different Trend micro services running. I ran the script and saw all go away...
View ArticleRe: Script to remove Trend Micro
yes your right, just checked the services - same as you.Anyone got the next steps?
View ArticleRe: Script to remove Trend Micro
I think the Security Agent is not an actual anti-virus engine, but a small program that tells the AV which server manages it. You should be able to remove it with the typical MSI uninstall routine.
View ArticleRe: Post Your Kaseya Performance Graphs Here
Thought I'd bring this back from the dead seeing as we seem to be having some really sluggish performance over the last 2 weeks. Current thoughts are to look at moving the database and log files to an...
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