Re: Install software updates based on what is already installed.
There is no impact to KSDU. See this KB Article for details: community.kaseya.com/.../1159.aspx
View ArticleRe: Weird Scheduler issue with Timezone Default
Hi Ethan,As noted in the ticket, hotfixes 7822 - 7825 & 7845 - 7848 have been released to address this. As you are On-Premise-based, please get latest hotfixes and retry this intended functionality...
View ArticleRe: KNM v5 Build 9596
GreyDuck, can you open a ticket with service desk for this?Thanks,
View ArticleRe: KNM APACHE, POSTGREE SQL, MY SQL
Have you read and followed the prerequisites for the DHCP monitor on the help page?On your second question, regarding the process "SGBD", is that on a Linux server? Are the SSH2 credentials set...
View ArticleRe: Error trying to monitor web page
This issue shall have been fixed in the next release.
View ArticleRe: Here is a SQL script to automatically Clear Overrides
Hi,can you share the sql script ? How do you run it against the server ?rgds
View ArticleRe: Community Maintenance and Upgrade this week...
Great job on the new main Kaseya.com site... can't wait to see what you've got in store for the Community!
View ArticleRe: KAV / roll-out of Kaspersky patch 'E'
So, why can't a patch be designed for this cusomized build?I cannot begin to tell you what a headache this has been and continues to be.-Wayne
View ArticleLogins and log offs
I have been tasked to create a report that will show users who remotely access servers and computers via Kaseya along with the time they log on and the time they log off. I am new to the Info Center...
View ArticleRe: Has anyone used the Symantec Backup Exec Management Plug-in for Kaseya?
Hi Michael,I was wondering if you would be able to share the SQL query you are using to generate your reports? I am trying to create a report very similar to what you are using.Thanks,Eric
View ArticleRe: KAV / roll-out of Kaspersky patch 'E'
Wayne,We have communicated this with Kaspersky, however they are still looking to develop some sort of fix for your clients. We are currently in Controlled Release testing for our KSC (Kaseya Security...
View ArticleIs there a way to use SSH keys?
Hi There,I just thought I would ask. Is there a way to use SSH keys for authentication of LInux hosts? We have a lot of Amazon AWS hosts and they primarily use SSH keys for authentication. I have to...
View ArticleHow to Suppress Offline Alerts for a Nonmanaged Client Automatically?
Greetings;One of our larger clients has some of their own IT staff. They have an older agent floating around that was originally configured to Copy Settings from a template which included Agent Status...
View ArticleRe: Patch roll back
Hello,happens rare enough these days but would be nice to have a patch roll back policy for the VSA and other modules.A way to get back to a state of patching before the latest batch of...
View ArticleRe: Patch Management moved from the core VSA to a new add-on module
When will SAAS customers see these changes? We're seriously considering moving away from Kaseya for numerous reasons, but the addition of Mac patch management, if it actually functions properly, may...
View ArticleRe: How to Suppress Offline Alerts for a Nonmanaged Client Automatically?
Hrm, I just replied to this but the forum seemed to have eaten it... Anyway, if you no longer want the agent to be present at all, and assuming you have a group which these agents appear in, you could...
View ArticleRe: LAN Watch by Probe - empty?
Hi Greig and HardKnox,Can you confirm if the option, "Enable Automatic Network Harvest" is checked in the Discovery > Settings page? If it's not, please enable it and let us know if this resolves...
View ArticleRe: Network Agent Deployment
To post on the summary, currently Discovery is unable to scan across multiple subnets within one scheduled LAN Watch. It is not recommended to run a LAN Watch across multiple subnets. Instead, we...
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