Re: Problems with ticketing at portal.kaseya.net
@Ray I have opened two tickets so far and no real help.
View ArticleRe: Enabling 'Disabled' Remote Control ....for K2 !
Wow, thank you Alistair, and sorry for not responding earlier. This was exactly what I needed.Thanks to everyone who posted back.
View ArticleRe: Problems with ticketing at portal.kaseya.net
@fryfamily can you please put the ticket numbers in here and I will follow them up. Thanks.
View ArticleRe: SQL commands in Kaseya Procedures (msg+++SQLCMD)
This works until I make a second file containing SQL in the folder.I am not clear on this part, documentation and this conversation sounds like I can create a separate file for each SQL statement or...
View ArticleRe: VSA 6.3 , Credential Management. Umm .. Where ?
I upgraded to 6.4 last night and seem to have the same license issue (ticket CS142129). Is there something I can do to re-sync the license and get the features? The only other I've had to our Sophos...
View ArticleRe: Kaseya 6.3 Upgrade - How did yours go?
Hi Neal,I just saw an update to ticket CS140934 that a hotfix has been released for the issue with the Agent Policy legacy report. Please go to system tab > Configure page and click on "Get Latest...
View ArticleProcedure Ordering in 6.3
Prior to 6.3, when I added a new Procedure in a group, they we're sorted alphabetically. Since upgrading to 6.3, the ordering seems to be completely random, and I can't seem to find a way to sort /...
View ArticleRe: SD Admin user: New account failure
Hi Unclefrank,Please log a ticket and we will take care of this for you asap. Reply here with the ticket number.I tried to fix it in your server but it looks like we don't have remote access. Please go...
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Re: VSA 6.3 , Credential Management. Umm .. Where ?
@jilderton - I think you mean VSA v6.3. We fixed the issue on your VSA and updated your ticket (CS142129) appropriately from there. Thx.-----Dylan M. Lagi • T3: Senior Support Specialist | Kaseya...
View ArticleRe: Error 80070020 - Windows Updates on KSERVER
Ray, thanks for the suggestion. I saw that article, but I don't have AV on that server.
View ArticleRe: Report part - Monitor set history as a graph or table
If you navigate to Reports and select + New > Legacy Report and select Monitoring you will see some trending reports. Is this sufficient?
View ArticleView Labels - Disabled services
I have a question on how the new Labels View works. On 6.2 I have an agent procedure that run a WMI query to identify auto start services and then populates custom fields to Identify server roles. But...
View ArticleAVG 2012 initial scan
Just wondering if anyone else is getting frequent pop ups from AVG when it was recently updated by kaseya?Thanks much.Jonathan
View ArticleRe: VSA 6.3 , Credential Management. Umm .. Where ?
Whoops, wishing too big for the new remote control I suppose! Thanks for the help!
View ArticleRe: Report part - Monitor set history as a graph or table
Well i only see the Kaseya Sample monitor sets which trending is not enabled. My own sets does have trending enabled but can't select them. Main goal after all is to get that kind of report into a...
View ArticleRe: Report part - Monitor set history as a graph or table
Sander, you are correct. We are actively working on providing trending in the new reporting system. No ETA at the moment, but planning is in the works. Thank you for your patience.
View ArticleRe: Report part - Monitor set history as a graph or table
No problem Chad. How longer you wait how better the wine. Planning to be a testpilot so maybe i can help you in future with some testing.
View ArticleRe: Scan status stuck on "installing..."
we've received a hotfix for this which would reload and put the LanWatchScripts.xml into the required database
View ArticleRe: Problems with ticketing at portal.kaseya.net
@fryfamily please go check your tickets you will see some updates.
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