Re: Scan status stuck on "installing..."
Same here FAILED in processing THEN step 10, Execute Script, with error Script Not Found, tried removing agent and reinstalling but same result where is this lanwatch script now supposed to be?
View ArticleRe: Scan status stuck on "installing..."
I tried reinstalling the VSA from the installer packet, also reinstalling the Discovery addon. Reinstalled Agent, upgraded agent, restarted server. Troubleshooted a few hours and found some permission...
View ArticleRe: Need Help With Reports 6.3
Also looking forward to see what you come up with here.We need to create a report from Service Desk containing two custom fields (HoursWorked and WorkReport).
View ArticleRe: Scan status stuck on "installing..."
@dpatino Please look at your Pending Procedures (Live Connect > Agent Data) to see if the "Quick Scan - Windows" procedure is still pending. If it is, please restart the Agent service on the...
View ArticleRe: Scan status stuck on "installing..."
@wishdale @rara01 Running Reapply Schema will recreate the System script for you. However if this does not resolve the error for you, please create a support ticket and PM me the ticket number.
View ArticleRe: Scan status stuck on "installing..."
I've tried reapplying the schema 3 times, I've created a ticket eight days ago and still waiting for a T2 - Agent to contact me.
View ArticleReport on patch reboot pending
Hello,I have several servers that in Patching > Manage Machine > Patch Status > says Reboot Pending. I cannot find anywhere in the database where this is stamped but I need to be able to...
View ArticleRe: Scan status stuck on "installing..."
i've reapplied. and even reinstalled and again reapplied no luck, quick scan errored FAILED in processing THEN step 10, Execute Scripti've put in a support ticket and this is being attended as we speak...
View ArticleRe: What defines a view label?
@Dylan - Thanks a ton. The ticket generated is Ticket CS142082. Sadly I'm going to be out of the office for today and Monday while I do some on-site work, but I'll get a chance to take care of this...
View ArticleRe: Scan status stuck on "installing..."
No luck sofar it's been forwarded to a specialist for further investigation, keep you posted
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Re: What defines a view label?
@SKliemann - NP. Your VSA is patched and the ticket is updated as such. I will reply once more when the hotfix of this latest file is released. -----Dylan M. Lagi • T3: Senior Support Specialist |...
View ArticleDesktop Access with SAAS
Does anyone else experience huge delays or more common, failures when trying to get Desktop Access to a computer using the SAAS model.
View ArticleSAAS Desktop Access
Does anyone else experience huge delays or more common, failures when trying to get Desktop Access to a computer using the SAAS model.
View ArticleRe: Problems with ticketing at portal.kaseya.net
I found out that Kaseya is not supporting IE10, or even Chrome running on Windows 8.
View ArticleRe: Scan status stuck on "installing..."
Still not fixed it's now being past on to development
View ArticleRe: Scan status stuck on "installing..."
@wishdale Thank you for your time today in our Go-To-Meeting. As we discussed, the ticket is sent up to Development.@rara01 I picked up your ticket and verified the same behavior you have is related to...
View ArticleRe: Problems with ticketing at portal.kaseya.net
Been running Chrome on Windows 8 for some time and it's fine for me. IE10 also works fine.@Ray - curious how you knew what Brendan was going to write in a post after yours... ;)
View ArticleRe: Problems with ticketing at portal.kaseya.net
I edited my entry to avoid duplication!
View ArticleRe: Problems with ticketing at portal.kaseya.net
Can you gain Desktop Access in Chrome or IE10?
View ArticleRe: Problems with ticketing at portal.kaseya.net
@fryfamily - as per the System Requirements, the browsers you mention are supported - help.kaseya.com/.../K2-System-Requirements63.htmIt will depend if the Saas server you are on has been upgraded to...
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