Re: Custom Field Names?
Joshua, We are working on a way to map this for you, but right now there isn't one. What I would recommend is take a screenshot of your custom fields. The Custom Field 00 is the first one on the list...
View ArticleRe: NEW 6.3 Feature: Audit > Manage Credentials
Mark, it looks like the ticket was updated on Feb 11. Perhaps the notification did not get to you. I have pasted it below for your convenience. Hello Mark,Apologies from the delay in getting you an...
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Re: Asset Inventory Reports
Nehemiah,I used this dataset and built a table report part.
View ArticleRe: Need Help With Reports 6.3
Brad, The feature update is still with our development team. Unfortunately integrating the custom fields for Service Desk is a more difficult task then doing it for Audit (which I referred to up top)....
View ArticleCONNECTION_TEST_SOCKET_ERROR
I am trying to setup a private storage server but when I rune the test it always fails saying Servfer did not rerspond and the agent log saysCONNECTION_TEST_SOCKET_ERROR. Following is my setup on...
View ArticleRe: 6.2 -> 6.3: KNM "Addon is not available..."
That's not very encouraging - no KNM is a showstopper for us.. Any chance somebody from Kaseya can confirm/deny this? How about stand-alone KNM - will that work with 6.3?
View ArticleRe: KDB
Max to follow up further on this, I see that KDB works well when it is backing up to local disk or to kaseya cloud. But when clients have their NAS and configured as you explained in 6 steps above it...
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Re: Not reporting IP address
kellie:We have some machines that are displaying 0.0.0.0 for their IP address and has left the subnet mask or default gateway empty, but are showing as online and can be connected to. Other machines in...
View ArticleRe: SBE and SEP compatible with Kaseya Version 6.3
What is exactly working? We are also waiting to upgrade our VSA to 6.3 untill the Kaseya BackupExec Plugin will work under 6.3.On the following website this plugin is mentioned as "not supported":...
View ArticleRe: SBE and SEP compatible with Kaseya Version 6.3
the SEP plugin is working fine on 6.3 the BE plugin is indeed not supported yet on v6.3.
View ArticleRe: SBE and SEP compatible with Kaseya Version 6.3
Ok thanks!.. Is it tested already if BackupExec plugin isn't working or is there someone who upgraded to VSA 6.3 and now has an issue with this plugin?
View ArticleRe: KDB
I was using KDB in my personal test environment and unfortunately my Buffalo LinkStation NAS died on me a couple weeks back. As soon as I get another one, I'll try the KDB setup and post the results.
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Re: Asset Inventory Reports
Thanks Chad, but that's not quite it. I'm specifically looking for data from the Discovery module, not KMDM.
View ArticleHow to check for specific events after scheduled suppressions have been lifted
When we schedule reboots of servers through the Kaseya server, we usually put in Alarm suspends for the duration of the reboot period, especially at sites where there are multiple Domain Controllers...
View ArticleRe: Asset Inventory Reports
I grabbed the wrong screenshot. The one you took is correct.
View ArticleRe: CONNECTION_TEST_SOCKET_ERROR
Thanks Randy. We are working this issue, but to be sure that you receive the proper attention and for tracking, please open a ticket with support.
View ArticleDate and Time Variable
is there a default variable for date and time in Kaseya? I am looking to write to a log file and include the date/time.Thanks.
View ArticleRe: KES 2.3/AVG2012, support for Windows 8 and Windows Server 2012
When we install KES 2.3 it is installing the AVG firewall. This is blocking the agent until a user allows it access. Where is the setting to turn the AVG firewall install off? We couldn't find...
View ArticleRe: KES 2.3/AVG2012, support for Windows 8 and Windows Server 2012
Pete, See this thread. It will most likely be corrected be removing the user, company or custom install directory: community.kaseya.com/.../17331.aspx
View ArticleRe: Report Parts and Named Value Parts
Hi Paul,Did you manage to figure this out? I am trying to do the exact same thing with event logs and backups...and am having a hard time finding examples.ThanksJosh
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