Recommendation for a Remote Support Tool?
I've just spent the past two hours trying to establish a Kaseya remote support session.Right now I'm waiting at Live Connect is waiting for the startup script to complete. The connection will be...
View ArticleRe: Recommendation for a Remote Support Tool?
Rob,If you're like us, we hate constantly adding more and more tools and try to utilize what is already available to us. A strong recommendation before implementing yet another tool. We used to have...
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Re: Echo a less than symbol
Levi,sorry about getting back so late, I usually use send message which does a pop up on my PC put in my string there and then run it to see what Kaseya would inturput it as. see below.hope this helps
View ArticleRe: Echo a less than symbol
I can't seem to get my images loaded into this :( sorrycreate a "Send Message" procedure and put your string in the "Enter the Message to display:" part of that procedure. Check the box to use a...
View ArticleRe: Recommendation for a Remote Support Tool?
Here's the info on it.community.kaseya.com/.../deploying-live-connect-agent-side-code.aspx
View ArticleRe: Recommendation for a Remote Support Tool?
ditio on what seftink said, and to add to that Kaseya has re-written remote control, maybe ask your sales person to put you in on a beta test for it. It was demo'd at Vegas last year and was impressive.
View ArticleRe: Recommendation for a Remote Support Tool?
I'll add that to the weekly procedure, hopefully it helps. As for the re-written remote control, yea I heard about it last year two and thought/expected it to be in the 6.3 release. Thanks for the tip,...
View ArticleReport Part for computers missing service packs
I'm trying to create a report part that will show me all computers that need service pack upgrades. I'm almost there but its showing me all applied and missing patches. What do i add so it only shows...
View ArticleDual Monitors
I had a question about Kaseya and remoting into PCs running dual monitors. In Citrix, with Go To Assist, there's a nice way to display dual monitors. It shows one monitor when you maximize the screen...
View ArticleRe: Patch Status Stuck at Pending
Lane,KKB000734 discusses some common causes of this behavior. If that doesn't resolve the issue, I recommend you open a ticket so the specific configuration and status can be reviewed.Brande
View ArticleRe: Script to cleanup old windows profiles
You can use Windows environmental variables in most agent procedure steps. To find the Domain of the Current User it would be %userdomain%. You could also query the Registry, possibly. I'd have to...
View ArticleRe: Script to cleanup old windows profiles
I apparently overlooked the obvious: #vkadComputers.DomainName# would work if you have Kaseya integrated with Active Directory. #vAgentConfiguration.workgroupDomainName# should work regardless.
View ArticleRe: Kvnc Lock Local Keyboard and Mouse on Connection Script
This is what I've been using for the last few years. Still works with 6.2. We don't have 6.3 here yet so I can't promise that, but since its a VNC registry setting it probably does. Works with K-VNC...
View ArticleProcedure to remove Microsoft KB Article
We recently had a problem with a KB article which caused a lot of problems with printing using Terminal Server (and printer redirection).The best way to solve this problem was to uninstall the KB...
View ArticleRe: Delay in agent check-in for servers after K Server reboot
when you put your k-server in maintenance, you should turn off the option 'enable alarm generation' (found on the system->configure page). when you disable the alarm generation, you do not have all...
View ArticleRe: 6.2 -> 6.3: KNM "Addon is not available..."
We were told by support that the integrated version of KNM 4.1 does not work with v6.3Andy
View ArticleRe: 6.2 -> 6.3: KNM "Addon is not available..."
It is correct that the KNM 4.1 integration does not work with VSA 6.3. Once we release KNM v5, we will support an upgrade path from 4.1 on VSA 6.2 to v5 on 6.3. If you are part of the controlled...
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Is it possible to "Run Now" a script with policy management?
Hello,I'm trying to create a policy in Policy Management and I'm stuck at the "Agent Procedure"-part. When I apply a policy on some computers it's schedules the script to a specific time, which means...
View ArticleRe: BE Plugin: Schedule the required agent procedure(s) problem
Hi Sander,Sorry to hear that you encountered an issue with Backup Exec (BE) Plug-in. If you were able to see the BE agent procedures in your test server, probably you might have installed BE plug-in...
View ArticleRe: The Windows service WUAUSERV (Automatic Updates/Windows Update) was not...
I'd check that machine to see if someone disabled the Windows Update service.
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