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Re: Approval Needed Before Posting?

Brendan, I tried to post a question about user accounts to the general discussion area.  Do I need to re-post or can you approve it?

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Re: Remote Session Recording

There's a tick box at the top of the Remote Control screen that you need to tick.

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Re: Remote Session Recording

Remote Control->Notification Policy.  There's a checkbox that says, "Record remote control to a file in the machine working directory"

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Re: Remote Session Recording

Thanks guys. Though this feature would allow me to record on demand, works differently than i though.

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Re: Any Time tracking software that clients would appreciate?

As per my experience, I would recommend you go with Replicon employee time clock software.

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Re: Approval Needed Before Posting?

Found it in the moderation queue...just posted it.

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Re: KNM5 upgrade and action lists?

1. The documentation is incorrect, this is not how it works, we will need to fix it.2. The conversion of action lists works, we have tripple checked this during the day, if you want, we can convert...

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Re: KNM5 upgrade and action lists?

Ok - so the whole concept of Action List groups is not longer valid? It seems with V5 multiple actions are typed directly into the object or monitor then iherited downwards from there if required i...

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Re: KNM5 upgrade and action lists?

Like many other settings, actions are inherited from group, to sub-group, to devices and to monitors, this makes it very easy to maintain a configuration, if you ad a device you never have to configure...

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Re: Bad upgrade to KNM v5 experience

My init.cfg initially was without these lines. And I was not able to start KNM :) Whats next?:) It seems that I'll be forced to do restore bacause I can't live without monitoring all day:)

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Re: Patch Status error > The Windows service WUAUSERV (Automatic...

Brande,You mentioned that Kaseya was working to enhance this functionality to all for a re-check to help avoid this.  Has any progress been made on this?We send automated patch status reports to our...

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Re: Bad upgrade to KNM v5 experience

I assumed that this was a backup from _before_ you started the v5 migration ? That you took a directory backup and thats what you reverted to now.

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Re: Issues with Network Discovery in Kaseya 6.3

Has anyone got the automatic agent deployement (through LAN Watch by Network) properly working? I set it up and its hard to tell if its working but doesnt look like it is

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Re: Bad upgrade to KNM v5 experience

My initial backup was for 4.1 7987. I upgraded to 8892, then to 5.0, had an errors I mentioned earlier, so I reverted back to 4.1.7987. Then changed current Distributed version license key to my old...

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Re: Bad upgrade to KNM v5 experience

Very hard to give any suggestions other than restore a backup when there are so many steps in the process, it should not be possible to use an expired key, but it looks like you somehow been able to...

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Re: Patch Status error > The Windows service WUAUSERV (Automatic...

I solved this error on our systems.I enabled the Windows update service to startup automatically on login on the machines that showed this error, and in so doing the BIG RED error leaves... Hope this...

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Re: LiveConnect VNC and the tab key.

It seems the thread may have gotten a bit sidetracked.  Should the tab key and copy/paste work in Chrome Live Connect now?

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Re: AVG and IE10 Issue?

Kaseya had me send the logs files from an offending machine to AVG. In their own words, the reply was"I am going to assign this ticket to our AVG Support team so they can continue on with the...

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Re: Bad upgrade to KNM v5 experience

I do not understand what is so hard? Steps very simple. Had 7987 build with distributed edition key. Changed this key to my old Standard edition key. Did KNM shutdown. Tried to upgrade to 8892 build....

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Re: Bad upgrade to KNM v5 experience

I do not understand how you where able to use an expired license key and yet upgrade, the installer for 8892 should tell you that your license is expired and refuse to install that version since it...

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