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Re: Service Billing: Ad-Hoc Parts

Looks like this just may not be a good fit for our workflow...

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Re: Is there a distributed version of KNM5?

I have tried that installer and it does not have the option for distributed.  What am I missing?

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Re: Is there a distributed version of KNM5?

Distributed or not is determined by the license, it's the same software. If you don't enter a license key, the trial is unlimited when it comes to edition or number of devices.

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Re: Is there a distributed version of KNM5?

I had a 4.1 integrated Distributed version installed .. so when I did the KNM 5 upgrade it did give me the option of Distributed or gateway.So it may depend on how your 4.1 was configured It definitely...

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Re: Setting a value for a not-yet-existing Registry key in Win7 ( 64-bit)

HI JustinFirst you need to realise that those of us who contribute to these forums do so in our own time , so the length it takes to get a response depends on when we can squeeze it in around our other...

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Re: SQL Script to purge all agents from the Kaseya Database

Awesome thanks!  Saved me loads of time figuring out how the tables are linked!

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Re: How do you get staff to use Kaseya...

In my case it would not cause anybody to become redundant to use the VSA but would allow them to become more efficient in their jobs by getting the information they need faster and not having to...

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eventid 4648 bad login attempt logged in event viewer

Hello!One of the networks my company manages is covered by an IDS, this IDS has reported several million login attempts (I believe we receive an email every 1000 attempts, and we're getting an email...

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Re: Manual Restore of Windows Auto Updates

Kaseya is essentially leveraging the same settings as Group Policy to configure the Automatic Updates profile.  You can use Group Policy to configure the Auto Update setting on local machines, or you...

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Re: eventid 4648 bad login attempt logged in event viewer

Kyler,FSAdmin#### is the account that is used when a LAN Cache is defined on or assigned to a machine.  If a LAN Cache is defined, then many processes will use this account to transfer files between...

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Re: KNM5 upgrade and action lists?

Is it possible to export Action lists to some kind of file? We have a huge ammount of action lists and it will be daunting task to document all of the lists:(

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Re: Is there a distributed version of KNM5?

Yes, Here is how it works:The installer installs either the server, the gateway or all the utilities.The license decides if the server will be configured in distributed mode or standard...

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Re: KNM5 upgrade and action lists?

After this issue is fixed, all action lists are correctly upgraded from v4 to v5

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Re: KNM5 upgrade and action lists?

When can we expect this fix to be implemented?

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Re: KNM5 upgrade and action lists?

This week

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KNM v5 - Move devices to groups without gateway

Hi,Is there any way to move devices to group without gateway above them? Lets say I have following structure:Group 1   |      |   |      |  ----> Group 2   |     --------> Gateway              |...

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Re: Move devices to groups without gateway

No its not possible, and if you think about it, its illogical since a device is always tested by a gateway. Having a device under a gateway at some level, is part of the process that assign the device...

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Re: Silent removal of all AV

If you search this forum you will find a couple of examples of AV uninstall.We don't have as many clients as you do but I have used the simple msiexc /u to uninstall. This can be used for uninstalling...

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Re: How to add time to a Service Desk ticket from within a procedure?

any updates on this?

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Re: How to add time to a Service Desk ticket from within a procedure?

Hello Shawn.What do you mean? Add "invoicable time" to a ticket?

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