Re: Monitorlog last value database table
I meant in SQL Database. Found it allready.SELECT TOP 1000 [monitorCounterLogId] ,[monitorCounterId] ,[counterValue] ,[eventDateTime] ,[agentGuid] FROM...
View ArticleRe: Procedure Ordering in 6.3
I've been keeping up with Hot Fixes and the problem still persists
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Re: How to add time to a Service Desk ticket from within a procedure?
Instead of forcing the admins to open up the ticket and manually enter in time after sending a reply: Here is an email reply and you can see it doesn’t add any time: Our company only uses Kaseya...
View ArticleRe: Backup Exec Plugin - Purge old job logs?
We cannot run the Procedure, it seems there is a known issue with Kaseya 6.3 and the 1.1 Plug-in. We'll have to wait for the pending update so please let us know when this is ready.
View ArticleRe: LiveConnect VNC and the tab key.
Chad,Will the agent on the endpoint need to be updated to apply the hotfix?Will the VNC software need to be re-installed before the connection is started as it does after major version upgrades?Thanks.
View ArticleRe: AVG and IE10 Issue?
Here is the official word I received from AVG and Kaseya. The first quote below is from Kaseya, and the second is from AVG support.KASEYA:" Hi Jonathan,As per my post on March 21st, AVG advised that...
View ArticleUsers are getting agentmon.exe error on startup
Users are getting agentmon.exe error on startup. Performace seems to be affected until user reboots. 7:35:45 am 27-Mar-13Application Error1001000N/AKDIRKSEN Faulting application AgentMon.exe, version...
View ArticleRe: Backup Exec Plugin - Purge old job logs?
oh ok! I thought that you did not uninstall plug-in 1.1 before or after you upgraded Kaseya to 6.3. It sounds like you need to wait for the release of the update to 1.1.Regards,Ramesh Bupathy |...
View ArticleRe: Auto login does not work
I would love to install a product that actually works as indicated in the user manual instead of having to troubleshoot it, find out the target file does not exist, and ultimately make it to this group...
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Re: Users are getting agentmon.exe error on startup
Hi Ben,Thanks for making a forum post about this. We are actually actively investigating this issue right now. Would you create a ticket # in the Kaseya Portal and let me know the number via reply to...
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Re: Data Backup and Desktop Migration
Ray Barber:Hi Matt,Depending on what product you are on The Desktop Management module is now a part of the Kaseya core for some products (Essentals for example) and as such cannot be "removed", other...
View ArticleRe: Data Backup and Desktop Migration
Hi Matt,Thanks for the screenshot that clears it up. You will notice that the "KDPM Periodic Audit" is all happening around the same time as the Latest Audit. This activity is not being driven by the...
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Re: Users are getting agentmon.exe error on startup
Thx Ben.I will keep your ticket updated and once the fix to this issue is out, I will reply to this forum thread announcing that as such. -----Dylan M. Lagi • T3: Senior Support Specialist | Kaseya...
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Re: Auto login does not work
Every 8 hour, KNM checks if there's a new build available. You can force this check by typing "version -check" in the System administrator console that you find in the K menu. KNM will then notify you...
View ArticleRe: LiveConnect VNC and the tab key.
eperson, This is a technician-side only update. The VNC Viewer will be updated, but not the VNC Server. When the hot-fix is pushed out you will get a new message in the notification bar, when you...
View ArticleRe: vPro Proxy
You need to setup and enable vpro on the individual systems for kaseya to connect correctly. Kaseya does not provision vpro.
View ArticleUnable to connect to server with RDP
There is one server that I am unable to connect to using RDP through Kaseya. Other machines on the same network as the server can RDP to it without any trouble. When I try to connect via RDP through...
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Re: How to add time to a Service Desk ticket from within a procedure?
Right so i have spent alot of time on this but here you go.Put the provided XML here C:\Kaseya\xml\SDProcSQL\0\SQLNonQueryThen pass itTtime = time in hours TNum = ticket numberIt will update the last...
View ArticleRe: Agent Procedure for Automatic System Hibernation
there is no one way to do any thing but i would probably use kaseya to create a scheduled task which puts the machine in hibernation if idle for 2 hours.
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