Re: KES Deployment could be a lot easier
Scott is right it sounds like you need to get a ticket open with Support. Personally I much prefer KES over KAV. As long as they will keep the version up to date!
View ArticleRe: Kaseya 6.3 Upgrade - How did yours go?
Hi Hardknox,If you had purged all of the Kaseya Agent accounts out of the VSA, what settings were left? For example, to log in via AD, the install process would convert the LAN Watch processes running...
View ArticleRe: LiveConnect VNC and the tab key.
Thanks for the reply, Chad... one question: will that fix be pushed to 6.2 users or will that only be for 6.3 folks?
View ArticleRe: Data Backup and Desktop Migration
Hi Matt,Depending on what product you are on The Desktop Management module is now a part of the Kaseya core for some products (Essentals for example) and as such cannot be "removed", other than to...
View ArticleRe: LiveConnect VNC and the tab key.
bds,This will go out to 6.3 only. Upgrade if you can! :)
View ArticleRe: PHP Based NOC Dashboard with Sourcecode
The time shown on the NOC screen is the webserver's time as seen by PHP.... make sure your webserver's time and PHP timezone are set correctly. At this stage, the timezone of the browser (if different)...
View ArticleRe: Kaseya 6.3 Upgrade - How did yours go?
Brendan Cosgrove:Thanks for sharing. You get a gold star for testing your upgrade before upgrading production. Please let us know when you get the issues resolved.Thanks will do
View ArticleRe: How to add time to a Service Desk ticket from within a procedure?
Time in the Hours Worked field.
View ArticleRe: Creating machine collections via script
i made this for you.You need to fill out the top 3 "declares" and this will work from SQL Declare @ViewName varchar(50)= 'collection test' Declare @MachName varchar(50)= 'win-24t4gqv3pm1' Declare...
View ArticleRe: How do you get staff to use Kaseya...
This is a great thread and something I have been discussing with many MSP's over the years of all sizes. At the heart of this is IT Automation. Like it or not part of the fundamental reason we all use...
View ArticleRe: How to add time to a Service Desk ticket from within a procedure?
im sure it's possible but im also lost . do you mean in the time and tracking module. Can you post a screen shot ?
View ArticleRe: Please select chart type before continuing when adding report part
Many report parts require some additional configuration before they will work. click on the gear icon and configure your report part.
View Articlecustom home page procedures - 'Requirement for display' how to edit?
I have built a custom KLC home page (system - live connect - new home page - agent procedures tab). I've added my procedures in which are procedures I've written.If I add some VSA pre-defined scripts...
View Articleis it possible to automatically associate an organization with a machine role...
Scenario: have two organizations, each is a separate business. within each organization are certain machine groups which represent the different clients of each business. We have two scopes that...
View ArticleRe: custom home page procedures - 'Requirement for display' how to edit?
no it doesn't seem possible.you can get your scripts to check and only run on the right SO's and therefore it doesn't matter if some one clicks on them. However i can understand that that is messy .a...
View ArticleSmall Business Server SBS Backup Email
I have configured a Small Business Server to use SBS Backup. I would like to recieve an email on backup event success or fail.Under [ Agent > Machine Status > Event Log Settings ] on the machine...
View ArticleAgent Procedure for Automatic System Hibernation
We want to configure our Kaseya Server such that it will track if any of the agent devices are idle for more than 2 hoursIf yes, they should be automatically set for Hibernation.We ran through the...
View ArticleSoftware Metering/Process started counter
Hey guys,I have had a couple of requests from customers who wants us to monitor certain application usages, for instance the really expensive Adobe CS suite. They want to know which users are using the...
View ArticleRe: KES Deployment could be a lot easier
CS153976. I don't mind the actual program, but the install process should be automatic, yet we have no way to make it so with the way it does licensing with the server.
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