Re: Server Error in '/KLC' Application. Object cannot be cast from DBNull to...
Simon, This is a Java only update. Internet Explorer uses Active X so you will get the old viewer when using IE.
View ArticleRe: Server Error in '/KLC' Application. Object cannot be cast from DBNull to...
Confirmed this update works on Chrome v26 with Win7 X64.
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Re: Server Error in '/KLC' Application. Object cannot be cast from DBNull to...
Yes after clearing Cache fixed it.
View ArticleRe: NEW VNC Viewer in Live Connect: Releasing as a Hot-Fix Evening of March 28th
This update has had some negative effects on a small group of customers. The hot-fixes to address some of these issues have already been deployed. If you are having problems, please re-run the...
View ArticleRe: KLC 6.3 - Mac OS X / X11VNC
Last night we released an updated version of the VNC Viewer that may address this issue. Run the hot-fixer at your soonest convenience and re-test. Good luck!See this post for more detail:...
View ArticleRe: NEW VNC Viewer in Live Connect: Releasing as a Hot-Fix Evening of March 28th
What about SaaS customers?
View ArticleRe: NEW VNC Viewer in Live Connect: Releasing as a Hot-Fix Evening of March 28th
SaaS customers will be updated during the normal maintenance window. This is typically done on Saturdays.
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Re: Server Error in '/KLC' Application. Object cannot be cast from DBNull to...
Hello,The hotfix for the 404 error on the Desk Access tab has been posted.Below are the hotfix numbers, please ensure you are at least at HF level 6485 which you can determine by hovering over the Get...
View ArticleRe: Server Error in '/KLC' Application. Object cannot be cast from DBNull to...
Does this update require agent side software to be updated? It seems as if connections are taking a few minutes.Also, it would have been really nice to know about a major change like this ahead of...
View ArticleRemote Control drops when session times out
Remote Control drops when session times out after the default 30 minutes. I do not believe this happend in the older versions of Kaseya. Is this correct that it drops your remote session when your...
View ArticleRe: LiveConnect VNC and the tab key.
Hi AllHotfixes were posted last night. See this post for further infocommunity.kaseya.com/.../17779.aspxCan anyone in this thread confirm the tab key issue is resolved?Thanks
View ArticleRe: Server Error in '/KLC' Application. Object cannot be cast from DBNull to...
Chris, No this update does not require any additional files on the agent side. All updates are on the technicians side. Regarding advanced communication, my apologies. Live Connect updates can be...
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Re: KLC 6.3 - Mac OS X / X11VNC
Hi All,FYI - As I have already been working w/ Jack D. on this and others as we are trying to finalize this ARD-disabling fix in KLC (the new VNC viewer hotfix updates do not address the ARD disabled...
View ArticleRe: Server Error in '/KLC' Application. Object cannot be cast from DBNull to...
For me the new liveconnect mostly works well. The icons show up in LiveConnect, TAB works at the client, copy and paste work (Which is awesome!!), BUT:I can't send CTRL- from my keyboard to VNC. E.g....
View ArticleString Replace in Procedure
Hello,Anyone know if there is a way to do a string replace in a procedure? Essentially, I'm trying to get just the first part of the machine ID into a variable. For example, say I have...
View ArticleRe: String Replace in Procedure
#vMachine.machName# is the variable you're looking for.
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Re: LiveConnect VNC and the tab key.
I tried to test it, but I no longer have the button to send ctrl-alt-del.
View ArticleRe: Policy - Out of Compliance
I have been work with tech support for 6 weeks on this. There have been 2 hotfixes for this so far... only one hotfix per ticket allowed so there should be at least one more.I helped identify 3...
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