I have a technician who is trying to move from ticket to ticket in the Service Desk. This issue just started a couple days ago also. They are using IE9 on W7 - 64bit. We are on 6.3 of Kaseya. When the tech double clicks or hits the edit button of a ticket it opens a window for that ticket. Then they close the windows and double click a new ticket or highlight and click the edit button and in the description pane it shows the correct ticket information but then when trying to open that ticket to edit it the window that opens it is still the previous ticket. This is frustrating for them and is only happening to the one user. Reboots have been tried. Is there something we are missing? We have been on 6.3 for almost 2 months now and this just started happening.
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