We are experiencing the same issues. It may be a hotfix that was issued recently. Checking the logs about 68 came in early this morning. I tried to reapply the schema to see if this would fix the problem but now I have a bigger issue. The schema now comes up with an error. I am waiting to talk to a senior engineer about this but while on the phone I will try to find out what the fix is for the Wrong ticket opening too.
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