Re: Service Desk - How can i capture the current date of the system
I don't think there is a simple way to schedule a script to run in SD. I think it is a feature we should request.Most people work around this by putting the script in an Escalation procedure , so it...
View ArticleDiskcontrol after reboot / maintenance
Hello there,Anyone experiencing this problem. As of today / yesterday we get many complains that the workstation get in diskcontrol at startup?we do weekly maintenance without a problem, maybe a bad...
View ArticleRe: KNM5 upgrade and action lists?
JazzyB, you can customize the reply address for emails being sent out from KNM. For the return address field, you can format it like 'display name <name@domain>'.
View ArticleClik here to view.
Re: Service Desk - How can i capture the current date of the system
Hi Paul,Thanks a lot for the help i already finish the work around using the escalation procedure. I've gone through a lot of testing and i come up will this script.now it works just fine. Thanks again.
View ArticleRe: PHP Based NOC Dashboard with Sourcecode
Well, if you happen to be trying to look at this today, Network Solutions is having a big Hosting Service outage, and the site is currently down. I LOVE IT when stuff like this happens! Not!
View ArticleRe: PSA software
Thanks for the input on TigerPaw ritchie.. :)No myself, I have no experience with TP. I really wanted to try or consider Tp, but when I spoke with TP a few times, they wanted to show us a live...
View ArticleRe: PSA software
There are many reasons why I like it.....Possibly a phone call would be better to explain. First and foremost everything is integrated. I dont have to get Quoteworks fro Quoting, Invtory module from...
View ArticleIE10 downgrade script
Does anyone have a working script to downgrade from IE10 to IE9.We had that patch approved and then noticed all the problems people have with IE10. By the time i blocked it most computers were upgraded.
View ArticleRe: IE10 support
We are having the same issue here. Our ticket# is CS156151. Opened up on 4/9 and escalated to the development team.
View ArticleKaspersky 6.0 Issue(s) after Windows Update
I would like to take a moment to update our clients with an on-going issue that may be affecting some:A recent Microsoft patch released is causing licensing issues within our Kaspersky products as well...
View ArticleRe: Kaspersky 6.0 Issue(s) after Windows Update
Update:Kaspersky has acknowledged the issue(s) as well:support.kaspersky.com/9750support.kaspersky.com/9751
View ArticleRe: KAV and KB2823324
Hi JamesPlease see community.kaseya.com/.../84343.aspx for more details. I suggest you monitor/subscribe to that post where we will be updating our customers on progress in this incidentThank you for...
View ArticleRe: IE10 support
@Michel Davis, thank you. Let me see if I can find out what is going on.
View ArticleRe: Missing KES Report - Machines without KES
So if you are testing for the existence of avgui.exe, wouldn't using a view for machines missing application avgui.exe have the same result? Latest audits should be recent for this to be accurate....
View ArticleClik here to view.
Universal Restore ISO - No More Disk Copy Function?
Hello,The Acronis Universal Restore CD used to have a function to copy disks from one to the other which was darn handy. The good old v10 CD that I had turned up missing from the trunk of my car, so...
View ArticleRe: Script after Upgrade
I don't know what happened to ours, but one of our more important scripts was completely blank after the upgrade. There was also no longer a last execution time for any devices. Watch out for this. I...
View ArticleRe: Alerts Stopped Working Multiple Times, No Root Cause Found
We had the same issue after upgrade and it was because Kaseya Service Desk was activated. Deactivate that and they should work. When service desk is activated, tickets will no longer be created in the...
View ArticleNew Improved Chat
This may sound really minor to everyone else. But, maybe it's not.Many times, I have wanted to simply open up a chat session with someone. But I often feel somewhat hesitant because what we have as...
View ArticleRe: PSA software
Hi Chris,I think the statement "No thanks. such tells me that their product must be bad." might be a bit harsh. :) Unlike other PSAs, we sell an on-premise application that automates your entire...
View Article