Re: KDS and ADAgentGroupPolicyManager.exe
Is the account you set on the probe has the rights to write on sysvol?
View ArticleActive Directory Change Monitor is uninstalled
Hello, We have deployed two probe on Active Direcftory.One on the domain "eu.ivc" and another one on a domaine "na.ivc".First one "eu.ivc" has been installed month ago and working well, but the second...
View ArticleRe: My KServer needs a new Home! What do you recommend ?
It's always you're own choice, but in the past we had co-lo'd some of our servers in both San Diego (downtown in the NBC bldg's data center @ a great price of $100/mo only back then per 1U) and up in...
View ArticleRe: KNM 4.1 and VSA integration
Hi Paul.. sorry to reply to such an old thread.. but I haven't found anyone else who has been able to develop a tool to integrate two-way KSD ticketing to a 3rd party SD. We use ConnectWise and I'm...
View ArticleRe: KNM 4.1 and VSA integration
Thanks fine DavidJust send an email to my email address and I'll see how I can assist youRegardsPaul
View ArticleWelcome to IT Tools!
Share your story - we are interested!We've created this series of tools as a way to get started with the Kaseya suite of products. Each tool represents a VERY small portion of the overall Kaseya...
View ArticleRe: PSA software
That sort of rubbish is exactly where all the hysteria comes from when people start talking about cloud services. Its a completely different topic to what this thread is about, so ill only digress a...
View ArticleRe: PHP Based NOC Dashboard with Sourcecode
Hi all, Just thought I'd cross post here quickly, just in case you're finding yourself hunting a Dashboard but not really wanting to take on a development project to get it up and running. We...
View ArticleLive Connect and Chrome
Since the Live Connect update about two weeks Chrome and to some degree Firefox has become unreliable. The biggest issue we are having is when we reboot a computer in Live Connect you can't connect...
View ArticleRe: PSA software
Great point commander.. :)But another great point you brought up is assumptions.. Ask, confirm, check everything.. Don't just assume, that things are safe, secure, backed up, etc. etc. Our MSP...
View ArticleService Desk - How can i capture the current date of the system
Service Desk - How can i capture the current date of the system in the ticket so i can place it a string field.I just want to use the captured date to a condition statement below.Example:If...
View ArticleService Desk - How can i capture the current date of the system
Service Desk - How can i capture the current date of the system in the ticket so i can place it a string field.I just want to use the captured date to a condition statement below.Example:If...
View ArticleRe: Service Desk - How can i capture the current date of the system
Try using the SD command "ExecuteShellCommand"It allows you to run a command and have the result output to a variableSo if you just run the command "time /t" .. and define the variable as...
View ArticleSEP error authorizing web services
I'm configuring web services, I note the server is unauthorized, so 'i click to authorize', log into hte SEPM server, click the authorize button, and receive an error back from *my* server as...
View ArticleRe: Service Desk - How can i capture the current date of the system
Thank you for your response Paul.I’m working on it right nowShould I declared the variable as a custom field or just a procedure variable.Does any of this will generate a same result?Thank you.
View ArticleRe: Service Desk - How can i capture the current date of the system
The variable name is defined within the actual ExecuteShellCommand Step.Once created thought , you just use it as any other variable using the [= =] format .. so you could write it to a customfield etc
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Re: Service Desk - How can i capture the current date of the system
Thank you paul. ill let you know if it works for me.I have another concern regarding reports. I'm trying to create a report where the results are tickets that reached its goal time. How am i going to...
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Re: Service Desk - How can i capture the current date of the system
Hi Paul i already captured the current day. thank a lot for the help.I indicate screen shoots of what i have done.I place the script under the Ticket Change Procedure as indicated below. In this case...
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