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Re: Is BUDR being phased out or not (official response please)

Hey Guys,Let check on a few things and get back to you.

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Re: Is BUDR being phased out or not (official response please)

Brendan,Super, thanks very much for checking for us!!  An official word on whether or not there will be any future releases of BUDR/Acronis would be very helpful to us in our business planning. Lloyd

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Re: No 'Executive Summary' report in 6.3?

Hey Guys,More documentation is available.  Check out the link to the User Guide, located at the top right of the Overview page.  

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Re: SP1 for Office Pro Plus for Office 365

Craig,Just checking.... were you able to get this to work?Lloyd

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Re: No 'Executive Summary' report in 6.3?

@Kunzi,Thanks very much for confirming the Exec Summary Reports pulled over with schedules intact. That is great to hear !Lloyd

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Re: Be one of the first to get 6.3!

You can also see the updates from 3rd Party Alliance Vendors here: community.kaseya.com/.../80998.aspx

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Re: Change machinegroup from an agent procedure?

OK, thanks.

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Re: Kaseya 6.3 Upgrade - How did yours go?

No issues during upgrade.However it is running extremely slow and we are having a few Service Desk issues such as the inability to save tickets unless you are a master due to a parameter that doesn't...

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Re: 6.3 Upgrade Time

I received my followup email about 15 minutes after the initial request. Maybe lodge another one and see what happens.

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Re: Kaseya 6.3 Upgrade - How did yours go?

After the Update noone can login.i run update for Kaseya 6.3 after that i could not login anymore.after i enter my credentials i got redirected to the following URL!It says Login Successful and...

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Re: Kaseya 6.3 Upgrade - How did yours go?

@mikeltm - We have a fix for this on file (All the Kaseya-related MSMQ directories need full control for Everyone). Would you call support at 1-877-926-0001 to get a ticket filed with this ASAP (or if...

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Re: Kaseya 6.3 Upgrade - How did yours go?

@mikeltm make sure you get a ticket raised straight away. I see that it's redirecting you to 'localhost' rather than the address of your server which does make me think that it's an IIS config issue,...

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Re: Is BUDR being phased out or not (official response please)

Well i guess that sums it up well. If the Shadow protect module could do what the Aronis one can and it actually worked we'd be happy but it still needs alot of work.

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Re: Kaseya 6.3 Upgrade - How did yours go?

@mikeltm - I have the ticket you made for this (CS141438) - thx for filing it! I have added some notes in it and given your timezone, let me know if I am to call the phone number on file or if you want...

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Re: Is BUDR being phased out or not (official response please)

I have to ask. If you guys are deadset on using Acronis, why not just buy the product directly from Acronis?

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Re: Opinions on new script editor

If I double click the text in the editor window I can highlight and Ctr-C .. but it doesn;t seem to put anything into the paste buffer. ie if I Ctr-V nothing happensI can however cut text from Notepad...

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Re: Kaseya needs to get on their support or risk loosing me as a client

Hey Josh - We've got a few people over here working on next steps, but the ticket number above was just created Jan 15.  I didn't see any older open tickets.  If you have another ticket number for more...

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Re: Opinions on new script editor

Paul Haaker:If I double click the text in the editor window I can highlight and Ctr-C .. but it doesn;t seem to put anything into the paste buffer. ie if I Ctr-V nothing happensCut and paste should...

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Re: Is BUDR being phased out or not (official response please)

Single pane of Glass. Thats why we pay so much for this software to have the ability to automate everything from one application.

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Re: Is BUDR being phased out or not (official response please)

For me, because I bought 500 on-premise perpetual seats of BUDR and have paid maintenance on it for going on 6 years.  I'd consider KSBR if i could do a one-for-one replacement, but so far the only...

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