Re: AVG 2012 KES 2.3.0.6 Issues since Security Center Fix now there are...
James, Thanks for sharing, glad to hear that. I am going to test immediately.Can anyone answer what happens if you have installed previous versions of KES with a company name specified and then update...
View ArticleRe: AVG 2012 Release
Hey Brian,I havent tried installing to 2012 but have installed to multiple windows 8 machines without issue. Not sure if you are having problems or just saying that AVG doesnt support win 8 or 2012.
View ArticleRe: AVG 2012 Release
Brian, I had some confusion on this as well since AVG's site states that AVG 2012 is not supported on the new OSes. I was told in this thread community.kaseya.com/.../16995.aspx that the AVG 2012...
View ArticleRe: AVG 2012 Release
James,I set up Windows 8 on my work laptop mostly because some of our clients are starting to show up with the OS, and felt it was time to, for lack of a better phrase, deal with it. AVG 2012 initially...
View ArticleRe: AVG 2012 Release
Brian, I haven't had a chance to test on Windows 8 yet. Have you opened a ticket with Kaseya support?
View ArticleRe: AVG 2012 Release
Unfortunately no...too many other pressing matters to deal with at the moment. This hasn't become a priority just yet, so I'll deal with it when it comes to a head. I did hear from another kaseya...
View ArticleNeed help! System down!!!
Sorry for the panic, but I'm stumped and have a down system. I was attempting to move the backend database following the steps in the help file. Everything seemed to be going well until it came up with...
View ArticleRe: AVG 2012 KES 2.3.0.6 Issues since Security Center Fix now there are...
What I did was do the uninstall through kaseya, then I run the uninstall tool from AVG's website to clean out the rest of the program. Then I navigate to the prgram files and delete the AVG folder....
View ArticleRe: AVG 2012 KES 2.3.0.6 Issues since Security Center Fix now there are...
I can confirm that not specifying a company name corrected the problem on the SAAS preview server,
View ArticleInstall agent list export
Is there a way I can export a list of all the agents list in Kaseya? I would like to put them into excel and work with them in a table after that.Thanks for any and all help in this matter.
View ArticleRe: Need help! System down!!!
Hi James, just call into the main Kaseya number and they'll be able to raise a ticket for you. For a server down it will be a severity 1 and you'll get a call back within an hour.
View ArticleWUAUSERV Not Running Error
I am beginning to test Kaseya agent installations on Windows 8. After running a patch scan on a Windows 8 machine, I get the following error in Patch Status "The Windows service WUAUSERV (Automatic...
View ArticleRe: Need help! System down!!!
Thank you for the help! Soon as this came in I got the portal login info. Ticket is in and awaiting a call.
View ArticleHow to schedule "machine update" within a procedure
Hello KGurus! :)I try to write a quick-support-pre-Procedure.That procedure should make any updates from patch management for a machine ... It is possible to start a "machine update" within patch...
View ArticleRe: Need help! System down!!!
Consider this closed. Overlooked step one in tech troubleshooting. "Have you tried to turn it off and back on again?" Rebooted the KServer and looks like everything is good.
View ArticleRe: Additional Agent Views / Role's
Hi Paul,Thanks for your interest in the new Labels functionality. Our first version of this focused on the basics and how these Roles/Labels tied into the Standard Solution Package (SSP) content and...
View ArticleHow long persists "getVariableUniversalCreate()"-Variables?
Hello KGururs!Just from within the Kaseya-Help:getVariableUniversalCreate()getVariableUniversalRead()There is no information how long that Variables exists?
View ArticleRe: WUAUSERV Not Running Error
Hi, this issue is addressed in: community.kaseya.com/.../81995.aspx
View ArticleRe: AVG 2012 Release
Brian, I was able to install on a Windows 8 machine from the SAAS 6.3 Preview server. After a reboot, I tried to uninstall, but it failed with this error in the procedure log:FAILED in processing...
View ArticleRe: WUAUSERV Not Running Error
Please note as well that a hotfix has been released to address the triggered status of the windows update service (wuauserv) on Windows 8 and 2012 machines. On all versions of OS prior to Win8 and...
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