RE: Powershell Runs Locally but not through Agent Procedure
Hi,1) Make backup of je KSubscribers database.2) Could you please follow the below steps: * look for <Drive>:\Kaseya\DBInstall\AgentProcedures\script\loadSubAgentProcs.sql in your kaseya server *...
View ArticleRE: VSA 9.3 and Integrations
Here's the response I received from ConnectWise:"While Kaseya 9.3 is not listed on our ConnectWise Marketplace as a supported version yet, we don't expect there to be any compatibility issues. If you...
View ArticleKaseya Agent 9.2.0.0 show offline and unable to checked in
Dear All,need help on Kaseya agent unable to check in to the portal.Check thru the log, it prompt error"Agent GUID is not available when trying to resolve extension parameters."After check thru the...
View ArticleRE: Showing columns in change group menu
Hello Luke,in v9.3 the change group function goes into the normal manage agent tab. With this you have this possibillty.Regards,Olaf
View ArticleRE: Showing columns in change group menu
Sounds good will have to give that a go when the Saas platforms are updated to 9.3 (I assume this will happen once 9.3 is stable..)
View ArticleRE: The new REST API in VSA R9.3
you have to type "Bearer" in the Authorization value field as welle.g. your token for further requests is: "Bearer 7605xxxx" Â The "challenge value" is a random generated number.In...
View ArticleVSA Is Overloaded?
Can someone tell me how I can turn this darn alert off, please (VSA version 9.2)? I've tried setting it to "Never Notify" but that seems to have absolutely no effect. I really don't care if it thinks...
View ArticleRE: The new REST API in VSA R9.3
Bingo. 'Bearer xxxxxxxx' works. Thank you :)I get a different token each time I auth via swagger (as is to be expected) - it seems so far in our testing that the token is valid until a fresh one is...
View ArticleError on multiple endpoint migrations from classic KAV to the new module
Anyone getting this when trying to move multiple classic KAVs to the new KAV module (Agents up to date and SP1 installed)? Â Seems like the first one goes fine and all of the rest instantly come up with...
View ArticleGateway Autoupdate fails after 9.3 Upgrade
Anyone else experiencing the gateway trying to autoupdate after upgrading to 9.3 but never actually being able to autoupdate and the site in KNM goes into a semi limbo state where it might check in...
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Modify columns missing in new Antivirus module?
Anti-Virus Classic has modifty columns you can pick and choose from while the new Antivirus module is missing them. Anyone know if this is something that's going to be added back in? Kind of an...
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RE: Time out error
Hi Nicolas,We are seeing in only for one client and it's all monitors, we have configured these monitor for palo alto firewall.your help will be appreciated.for the all alarms we are getting the below...
View ArticleRE: VSA Is Overloaded?
Been there, seen that. I don't think you're meant to have an option at disabling it. While it does make sense, our notifications seem rathter random and center around our Veeam backup.So, since that's...
View ArticleRE: Gateway Autoupdate fails after 9.3 Upgrade
Hello bctirado,Yes, after initial excitement of what we could do with KNM (and I was REALLY excited about it) we stopped its planned implementation after 9.3 because our experience with the system...
View ArticleRE: Patching Windows 10 in VSA R9.2
I don't see an answer yet to this. Has there been new information for those who do not want the Windows 10 upgrade to install?
View ArticleRE: Patching Windows 10 in VSA R9.2
Bob Hubing,If you have endpoints running an OS other than Win10 and you want to prevent Win10 from upgrading the system, you will need to block (deny) the patches associated with Windows10 upgrade....
View ArticleRE: The new REST API in VSA R9.3
Thanks for that post Craig. I'm anxious to upgrade to get a look at the API. I think this info will save quite a bit of time figuring it out.As far as sending the the salt in plain text, my opinion is...
View ArticleRE: Gateway Autoupdate fails after 9.3 Upgrade
After uninstalling and reinstalling all the gateway agents it appears to be working again for us (Doesn't take long but that is A LOT of uninstalling and reinstalling when you have a lot of sites)....
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Patching Windows 10 in VSA R9.2
I understand and accept that Microsoft has changed patching in Windows 10, I expect that Microsoft will make these same changes to their other products including their new Server OS.Microsoft has...
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