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RE: 2012 servers showing as "Unsupported OS" in AppAssure5 plug-in

Were having this same issue, have tried running all three audits and bouncing the machine.

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RE: 6.3 Procedure Editor - Cannot Copy or Paste

Hi all,Copying and pasting works in the same procedure,  but copying from one procedure to another in the editor seems not to work.Or do I miss something ?

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6.3 Procedure Editor - Cannot Copy or Paste

I cannot copy and paste in the new 6.3 procedure editor. Is this by-design? Surely it cannot be, but I just want to make sure.Thanks,Matt 

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RE: 6.3 Procedure Editor - Cannot Copy or Paste

I just tested in Chrome Version 28 (beta-m), and I can indeed copy from procedure to procedure, as well as within a procedure.*Also, Google's decision to update a full version number every 2 months is...

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RE: failed - access denied - 8391

We are still having problems intermittently, support only response so far was to verify that the credentials are correct.  Has anyone else heard anything?

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RE: Alerts - Agent time and Event time are both showing as UTC

Did you ever find a solution for this?  I am having the same problem but it just started recently, they used to be correct.

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Alerts - Agent time and Event time are both showing as UTC

Hello,I've browsed through the forums but I'm unable to find a solution to this.   Our agent time is showing as UTC and we desperately need this to reflect agent time. It's affecting all the alerts and...

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RE: archiving tickets - anyone experienced with this?

ispire,You mention that you archive all closed tickets every month.  We are trying to find a way to do this automatically on the first of every month, for the previous month's closed tickets.  Do you...

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archiving tickets - anyone experienced with this?

Hi, We are looking to archive our old tickets. We archived a couple as a test, and found that we could not open and view the client or notes of the ticket when it is archived. While we are aware that...

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Calendar Based Archive Schedule

I would like to automatically archive all tickets for the previous month for 1 of our service desks.  This would be executed on the first of every month for all tickets that had been closed or rejected...

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RE: KES license counts don't add up!

ok, so I have a problem now with KES license counts not adding up.In the license manager, I am showing 127 licenses, in the applied pool, I am showing 199 used. I can't find more than 51 computers that...

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KES license counts don't add up!

Good morning to all! I am seeing #'s in Kaseya's License Manager that are not adding up ). In particular, with KES. Here's what I did:I looked at licenses applied under Install-> Security tab: 847...

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RE: Script to get OS install date

I know. And, you're welcome.

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RE: KID - Running more than one scheduled job at a time?

Joshua,We have been successful at imaging multiple systems. Are your repositories set to multicast? Are you selecting more than one system at a time?

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KID - Running more than one scheduled job at a time?

I have a group of PCs I need imaged, and currently KID only does one at a time. Can this system not multi-task? or is there a piece of script I need to change somewhere to allow 4/5 things to go at once?

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RE: KID - Running more than one scheduled job at a time?

All sitting on one bench in my room, all using the same repository. I run into the same problem when I'm either backing up a PC and trying to edit the boot menu, and distribute an image. Everything...

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RE: Raise a flag in Kaseya 6.3 now available

What folder are the badges located in?  The dollar sign is horrible.  I've created a new gif and would like to slip it in to use instead.

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RE: replacement for Executive Summary report?

Can't wait for this!!!  My legacy Executive Summary Reports have mostly stopped working, and many of my clients rely on this to double-check our invoices.  

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If Else parameters are duplicate

On Kaseya 6.2For some reason all of my IF/Else parameters have DUPLICATED in any existing or new script.For example, if I create an IF statement:IF path to registry key contains "12345"the ELSE...

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Prevent Users From Installing Applications?

Is it possible to use Kaseya to prevent users from installing applications?For Windows PCs, can we somehow leverage Group Policies even if the OS edition is a home edition? 

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